
Inetina Ebitonmor
Relationship Management & Sales /Customer Service Advisor

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About me
Global Markets & Risk Leader| Driving Financial Solutions & Client Success| Harvard Business Review Advisory Council Member| Advocate for Women & Girls’ Wellbeing & Leadership| Board & Advisory Roles|
Education

RSUST Business School
-Master of Business Administration - MBA Management
University of Kent
2022 - 2023Master of Business Administration MBAActivities and Societies: Global Consulting Experiences BBC Recognition of my deep social responsibility of girls' and women empowerment Kent Business School Deans Award for Sustainable Futures competition Co-hosted the MBA Guest Speaker Series Awarded Outstanding Excellence · Provided successful consultancy services to two global firms, Holiday Extras (UK) and DeliverBack (Greece).· Recognized as the KBS Deans Sustainable Futures winner in the Business Startup Journey category.· Co-hosted the MBA guest speaker series, commended for effective project management skills.· Interviewed by on BBC Radio Kent, contributing to a discussion on International Women's Day perspectives and challenges, acknowledged for deep social responsibility and advocacy for… Show more · Provided successful consultancy services to two global firms, Holiday Extras (UK) and DeliverBack (Greece).· Recognized as the KBS Deans Sustainable Futures winner in the Business Startup Journey category.· Co-hosted the MBA guest speaker series, commended for effective project management skills.· Interviewed by on BBC Radio Kent, contributing to a discussion on International Women's Day perspectives and challenges, acknowledged for deep social responsibility and advocacy for girls and women's wellbeing & leadership empowerment.· Awarded an "Outstanding Excellence" certificate for exceptional contributions as an MBA student ambassador. Show less

Rivers State University
-Bsc. Office And Information Management
Experience

Stanbic IBTC
Jan 2005 - Dec 2008Relationship Management & Sales /Customer Service AdvisorStanbic IBTC Asset Management / Investment Banking and Trust Company (IBTC) Plc* Increased AUM by 500% in 18 months, driving asset and wealth growth through client-centric solutions tailored to emerging market dynamics. Successfully expanded the client base and deepened portfolio penetration through strategic advisory and relationship management.* Contributed to capital market offerings, supporting IPO transactions, bond issuances, and investment products that aligned with emerging market opportunities, enhancing client returns and market positioning.* Managed customer service operations for asset, wealth, and pensions clients, achieving 90% client satisfaction by optimizing service delivery, personalizing client interactions, and streamlining issue resolution.* Recognized as a Star Performer within six months for exceeding client acquisition targets, enhancing customer retention, and contributing to revenue growth through tailored investment solutions. Show less

Standard Bank Group
Jan 2009 - Aug 2017Global Markets FX & Rates Sales Specialist | Client Relationship Expert | Risk Management Strategist* Acted as a trusted advisor to bank and corporate clients across Africa and Europe, delivering tailored FX, Rates, Fixed Income, and commodity derivatives solutions.* Achieved 30% revenue growth, adding £X million through bespoke treasury strategies and structured risk management solutions.* Developed and executed market expansion strategies for the China-Africa and Europe-Africa corridors, driving a 25% increase in sales.* Provided thought leadership on macroeconomic trends, enabling clients to optimize risk exposures across FX, Rates, Fixed Income, and commodities, resulting in improved hedging efficiency and stronger financial positioning.* Led cross-functional collaboration with trading, structuring, and risk teams, ensuring optimal client coverage and seamless execution.* Earned multiple sales and service excellence awards, reflecting consistent client engagement, satisfaction, and revenue growth.* Led product transformation initiatives, increasing market share by 25% and fostering sustainable growth by aligning products with evolving market demands.* Trained client treasury teams, boosting productivity by 25% and strengthening financial decision-making, leading to increased market penetration. Show less

Standard Chartered Bank
Sept 2017 - Jul 2022Director, Financial Markets FX & Rates Sales | Client Relationship & Risk Management Specialist* Optimized client risk exposures, reducing FX and interest rate risk by 40% through structured hedging strategies, currency swaps, interest rate swaps, and commodity derivatives, enhancing balance sheet stability and financial resilience.* Increased revenue by 30%, expanded AUM by 500%, and client satisfaction by 30%, leveraging a relationship-driven sales strategy and customized risk management solutions.* Advised C-suite executives, treasurers, and trading desks on macroeconomic trends, treasury risk strategies, and hedging solutions, leading to optimized client risk positioning and improved financial performance across FX, Rates, Fixed Income, and Commodities.* Led product transformation initiatives, driving a 25% increase in market share by aligning new financial solutions with evolving client needs and global market trends.* Championed digital FX platform adoption, increasing FX transaction volumes by 30%, improving client engagement and execution efficiency.* Mentored and developed high-performing teams, enhancing productivity by 25% and fostering a collaborative, results-driven sales culture.* Strengthened client relationships and brand reputation through strategic corporate social responsibility (CSR) initiatives, championing youth and women empowerment programs, which contributed to enhanced client goodwill and long-term partnerships. Show less

Yellow Table Talk Empowerment of Girls and Women Community
Jun 2021 - nowFounderAs the founder of Yellow Table Talk Empowerment of Girls & Women, I launched and lead an initiative empowering girls and women through holistic wellbeing, leadership and personal growth, aligned with the UN Sustainable Development Goals (SDGs), specifically SDG 3, SDG 5, and SDG 17. By collaborating with global experts, we’ve created a platform that drives social impact, fosters wellbeing alongside leadership and technical skills development.* Empowered 100+ Young Women: Launched the initiative, impacting 100+ girls and women, with a 95% satisfaction rate, exceeding participation goals by 30% and improving holistic wellbeing, leadership skills and confidence.* Built Strategic Partnerships: Partnered with global coaches and experts from Nigeria, the UK, and the U.S. to deliver transformative programs, expanding the initiative’s reach and enhancing outcomes.* Quarterly Empowerment Events: Organized Yellow Table Talk Moms and Daughters Date (YTT MDD) events, exceeding targets by 30%, fostering holistic wellbeing, personal growth and leadership aligned with SDG 3 and 5* Operational Excellence: Led change management to improve program outcomes by 25% and reduce costs by 20%, optimizing event planning and resource allocation.* Recruited Diverse Coaches and Speakers: Sourced top coaches and speakers, positively impacting 100+ women and achieving a 95% satisfaction rate, strengthening community engagement.* Media Recognition: Featured on BBC’s International Women’s Day 2023 for advancing gender equality, wellbeing and leadership development, amplifying visibility and inspiring future female leaders. Show less

University of Kent
Sept 2022 - Sept 2023Coordinator/Co-host, MBA Guest Speaker SeriesCoordinated and co-hosted the MBA Guest Speaker Series, successfully managing speaker engagements. The event featured 4 expert speakers and engaged almost 100 attendees, resulting in 90% attendee satisfaction and generating over 50 actionable insights on topics like embracing equity and women on boards that contributed to organizational growth and driving change.* Led event planning and coordination, ensuring smooth execution and punctuality, resulting in 100% on-time event delivery.* Facilitated impactful discussions, sparking critical conversations on leadership, diversity, and equity, with 80% of attendees reporting increased awareness of these issues.* Generated actionable insights that were highly rated by participants, leading to post-event workshops and follow-up discussions on integrating these insights into business practices. Show less

Harvard Business Review
Aug 2024 - nowMember of HBR Advisory Council* Selected as Member of HBR Advisory Council at Havard Business Review, an opt-in research community of business professionals. * Contributing strategic insights to editors and product developers through research participation, helping to shape HBR's content and making a meaningful impact on the world of management and leadership.
Licenses & Certifications

ACI Treasury Dealing Certificate
ACI Financial Markets AssociationJun 2011
CMI Level 7 Diploma in Strategic Management and Leadership Practice
Chartered Management InstituteSept 2024
Honors & Awards
- Awarded to Inetina EbitonmorAdvisory Council Member, Harvard Business Review Havard Business Review Aug 2024 * Honoured to be selected as a member of the Harvard Business Review Advisory Council, an opt-in research community of business professionals.• Actively contribute insights and feedback to HBR editors and product developers through research participation, playing a key role in shaping HBR's content and advancing thought leadership in management and leadership.
- Awarded to Inetina EbitonmorBBC Feature, IWD 2023 - Community Empowerment & Advocacy BBC Kent, United Kingdom Mar 2023 * My journey with the Yellow Table Talk Empowerment of Girls and Women initiative led me to a remarkable moment on International Women's Day when I was featured by the BBC.* Empowered 100+ African girls and women through culturally relevant mentoring programs and “Moms & Daughters” campaigns focused on well-being and leadership development, aligned with UN SDGs 3, 5 & 17, achieving a 40% increase in self-confidence, 35% improvement in mental well-being, and enhanced leadership readiness… Show more * My journey with the Yellow Table Talk Empowerment of Girls and Women initiative led me to a remarkable moment on International Women's Day when I was featured by the BBC.* Empowered 100+ African girls and women through culturally relevant mentoring programs and “Moms & Daughters” campaigns focused on well-being and leadership development, aligned with UN SDGs 3, 5 & 17, achieving a 40% increase in self-confidence, 35% improvement in mental well-being, and enhanced leadership readiness across diaspora communities in the UK, Nigeria, and the US.. * Working alongside diverse teams/professionals in Nigeria, The U.S., and the U.K., we implemented impactful programs that positively impacted over 40 girls and young women, boasting a remarkable 95% satisfaction rate.* Facilitated quarterly Yellow Table Talk Moms and Daughters Date (YTT MDD) events, both in-person and virtual, providing a platform for personal growth and relationship building, surpassing targets by 30%. Show less
- Awarded to Inetina EbitonmorRisk Management & Revenue Growth Specialist Standard Chartered Bank Jan 2022 * Leveraged consultative sales approach to align client strategies with market opportunities, optimizing risk exposures across various financial instruments and driving revenue growth by 30%. * Improved client satisfaction and retention by 30%, with a 95% complaint resolution rate.
- Awarded to Inetina EbitonmorRegional Digital FX Platform Transformation Standard Chartered Bank Sep 2019 * Established and led the West Africa FX flow division covering four markets and boosting team performance by 25%.* Streamlined operations, driving a 25% revenue increase and significantly enhancing client satisfaction and retention.
- Awarded to Inetina EbitonmorExcellence in Sales, Service & Client Relationship Management Standard Bank Group Jul 2018 • Recognized for beyond excellence performance in sales (Risk exposure management/revenue growth), service and client engagement at Stanbic IBTC Bank & Standard Bank Group.* Earning me multiple awards such as the Corporate and Investment Banking Annual Team Award, multiple personal Beyond Excellence in Sales and Service awards, and the CEO award.
- Awarded to Inetina EbitonmorGroup Award for Outstanding Client Engagement Standard Bank Feb 2016 * Emerged Top 3 Standard Bank Global Markets salesperson by client engagement.* Emerged Winner - Standard Banks West Africa Global Markets salesperson by client engagement.
Volunteer Experience
Member, Women in Financial Markets (WIFM)
Issued by Women in Financial Markets (WIFM) on Dec 2024
Associated with Inetina EbitonmorMember, Harvard Business Review (HBR) Advisory Council
Issued by Harvard Business Review on Aug 2024
Associated with Inetina EbitonmorMentor, Women in Management, Business & Public Service
Issued by Women In Management, Business & Public Service on Apr 2019
Associated with Inetina EbitonmorFounder, Yellow Table Talk Empowerment of Girls and Women Community
Issued by Yellow Table Talk Empowerment of Girls and Women Community on Jun 2021
Associated with Inetina EbitonmorMentor
Issued by Kidsbooksreviewng (KBR) on Apr 2019
Associated with Inetina Ebitonmor2024 Editorial Board Member – Akada Children's Book Festival
Issued by The Akada Children Book Festival on Jun 2024
Associated with Inetina EbitonmorCoordinator/Co-host, MBA Guest Speaker Series
Issued by University of Kent on Sept 2022
Associated with Inetina EbitonmorMentor, Standard Chartered Banks (SCB) Annual CSR Forums
Issued by Standard Chartered on Sept 2017
Associated with Inetina Ebitonmor
Languages
- enEnglish
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