Naeem V.

Experience

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  Tata Consultancy Services

  Jan 2006 - May 2006

  Intern

  • I worked as a IT Trainee in SEBI-EIS(Security and Exchange Board of India – Enterprise Information System) project.• Developed various web pages using J2EE technology with JDeveloper tool.• Worked on creating the database using PL/SQL.• Performed testing and quality assurance for web pages developed.• Got exposure to complete Software development life cycle during the internship tenure.

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  Tech Mahindra

  Jan 2007 - Dec 2007

  Technical Associate

  • Worked as a Technical Associate in British Telecommunication project.• As a Technical Associate, worked with senior business analyst in gathering the requirements, analyzing the requirements, and preparing the relevant documents like BRD.• Conducted interviews with stakeholders using video conferencing in order to discuss the requirements.• Worked through all the phases of SDLC using Agile Methodology.• Prepared the project prototype.• Worked closely with developers to explain them the requirements clearly.• Prepared test plan, test cases and conducted Quality testing, integration testing and regression testing. • I had to develop code for the middleware of the project known as CHESS(Customer Handling Events Subscribed Services) using WBIMB(Websphere Business Integration Management Broker) toolkit. • In addition to validation, verification and integration of the code, I also had to talk to client to resolve any queries they might have and help them with the better understanding of the process. Show less

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  CEVA Logistics

  Aug 2008 - Jul 2017

  Sr. Business Process Improvement Manager

  • Managed and optimized the IT and Business process shared services engagement in the area ofshipment processing, billing, accounts receivable process and transition of paper invoicing to EDIinvoices.o Project planning and mapping the entire import shipment process at CEVA stations /gateways.o Performed effort mapping, risk & issue analysis and gap analysis.o Prepared documentation & training material to ensure effective change management.o Prepared KPI metrics and also outlined baseline SLAs (Service Level Agreement).• Re-engineered the workflow on an ongoing basis to accommodate billing rule changes and global air & ocean tariff changes across multiple global shipment origins and destinations.• Prepared QBR (Quarterly Business Review) presentation for business review. Show less

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  Athlete Network

  Jun 2013 - Dec 2017

  CTO

  Lead technology team to help Athlete Network grow from 36,000 to 500,000+ college & recreational athlete users.

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  Meticul Solutions

  Jan 2014 - now

  Director of Information Technology

  Led Meticul Solutions, an IT service provider specializing in business process improvement anddigital transformation, managing a global team of over 50 developers and fostering strongrelationships with stakeholders to deliver customized software applications.• Orchestrated the planning and execution of innovative software product developments, aligningwith customer expectations and corporate objectives, and ensuring the seamless coordination ofefforts across various departments, service providers, and vendors.• Leveraged deep industry expertise to lead diverse teams, including Project Managers, ScrumMasters, Business Analysts, and Developers, in the delivery of complex software developmentprojects across multiple industry verticals.• Utilized project management tools (such as Jira, Azure boards, Scrumwise, Asana, and Trello) to streamline project management, fostering efficient team communication and collaboration across geographically distributed teams.• Led agile transformations, employing lean engineering principles to minimize waste andmaximize project value, demonstrating expertise across various industry sectors, including banks,fintech, tradeshows & expo, recruitment/HR, real estate, retail/wholesale e-commerce, logistics &Freight management and healthcare & dental.• Proven track record in elevating CSAT and NPS scores, maintaining service levels, andidentifying opportunities for process improvements and automation to enhance deliverycapabilities and operational efficiency.• Developed and implemented project scoping and estimation methodologies, improving themargin and revenue while minimizing leakage and optimizing resource utilization to increasegross margin.• Worked in partnership with sales teams, aligning software implementations with clients' strategicobjectives and conducting regular reviews to evaluate performance and identify improvementareas, ensuring a steadfast focus on client satisfaction and business growth. Show less

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  Code NInjas - Multiple Locations

  Oct 2017 - Dec 2023

  Owner

  We teach Coding, Robotics, Animation, and Problem Solving skills to kids ages 7-14. Kids have fun, parents see results!

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  IRise Trampoline & Fun Park

  Apr 2018 - Dec 2023

  Partner
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  Firmusan

  Sept 2018 - now

  Tech Advisor / Partner

  Firmusan Medical Billing, a division of Firmusan Solutions, specializes in providing technology driven comprehensive medical billing & support services in full compliance with HIPAA regulations. Driven by a team of experts and experienced billing professionals, we offer robust and confidential outsourcing of services from our delivery centers.Medical Billing Services has evolved over the years with advances in healthcare BPO services offered. We stay on top of ever-changing regulations, compliances and insurance reimbursement policies, which is why we have a very high success rate in recovering maximum claims and hence maximizing profits for our clients. We believe in investing heavily in technology and skilled resources and so, have been able to build a business model which guarantees decreased denials and improved cash flow. Show less

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  WellnessWits

  Apr 2024 - now

  Fractional CTO / Tech Advisor
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  UpWita

  Jun 2024 - now

  Founder

  EdTech StartUp - A Student Engager application to help students learn better and master the subjects.