Sergiu Câmpeanu

Experience

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  International House Bucharest

  Sept 2008 - Nov 2009

  Language Trainer

  I taught general and business English to adults

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  CGS

  Nov 2009 - Feb 2010

  Customer Service Representative

  worked on the AOL- SMS project

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  Ubisoft

  May 2010 - Feb 2011

  Front Desk Analyst

  ●Make an initial assessment of requests, attempting to resolve them or refer them to monitoring and escalation procedures relative to the appropriate SLA●Solve problem or answers user questions thanks to the use of the standard front desk procedures●Test fixes to ensure the problem has been adequately resolved when possible●Record and track incidents and complaints●Follow cases with second and third line support●Support customers in the use of IT support processes and tools (user portal, training guides, user interface, etc)●Make sure tracking system contains all useful elements related to the user request, ensure all questions/issue are correctly logged into ticketing system, document all pertinent information●Record, track and document the help desk request problem solving process, including all successful and unsuccessful decisions made, actions taken through to final resolution●Identify problems, close incidents and confirm with the customers Show less

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  GENPACT

  Jan 2012 - Jul 2012

  Senior Process Associate

  Provided front desk IT support in English and French.

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  Oracle

  Jul 2012 - Jul 2016

  ●Manage and close Oracle MySQL sales opportunities through forecasting, account resource allocation, account strategy, and planning. ●Support sales through calls and/or web based presentations to manage product positioning, and strategies●Increase pipeline through demand generation and targeted campaigns to the Oracle MySQL install base accounts● Learn and maintain in-depth knowledge of Oracle MySQL products and technologies, competitors, industry trends●Sell MySQL based solutions to client's requirements●Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle●Executive level discussions from VP to CXO and solution selling● Collaborate with the Field Sales team on sales strategy Show less Responsibilities:●Support sales organization by generating and qualifying leads to build and maintain the MySQL sales pipeline for designated territories.●Qualify leads according to appropriate profile for Inside Sales and Field Sales.●Use customer relationship management system to track lead activity and qualification progress and use system tools to pass qualified leads as appropriate.●Report findings and observations (about leads, about the market) to the rest of the MySQL organization.●Document and communicate information gathered during qualification process calls.●Use marketing generated leads, prospect lists and other programs designed with your manager and sales counterparts to meet daily call objectives: 50 outbound calls per day with 10 live conversations.●Meet monthly target on leads passed to sales representatives, opportunities resulting from leads and bookings resulting from conversions.• Answer inbound customer service and sales inquiry calls and handle appropriately. Show less

  • MySQL Account Manager Inside Sales - Ireland & Israel

    Jun 2013 - Jul 2016

  • MySQL Business Development Consultant

    Jul 2012 - May 2013
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  Kora Explore

  Oct 2016 - Feb 2018

  Digital Marketing Consultant

  ● Help Kora Explore / Trail Running Nepal define its mission, goals, target audiences, key measuresand sales targets. Establish priorities and focus of efforts at different times of the year. ● Defining and understand the current limitations and fruitful opportunities for generating new leads and sales● Working in race languages other than English (Italian, French, German and Spanish)● Produce a coordinated (digital) marketing plan for endurance/mountain running races. This include: using Facebook, Twitter, Instagram and other services to post content, to use internationalrace calendars to list races and to request the organization for required content/info to use;assisting with timing and production of news blogs and newsletters.● Review websites and provide feedback & recommendations● Organize images/video into an accessible archive● Researching new platforms, networks, and relevant contacts● Using Mailchimp, Wordpress admin systems for newsletter and editing the website● Help plan & coordinate UTMR race marketing activities at a local level for populations living in raceroute area (Grachen, Cervinia, Gressoney, Alagna, Macugnaga, Saas Fee)● Coordinating with a graphic designer Show less

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  NEWGROVE

  Feb 2017 - Oct 2020

  Inbound marketing consultant

  ● Increase target metrics for Twitter and LinkedIn.●Social media management, create engagement with LinkedIn and Twitter audience. ● Managing and improving LinkedIn Company Page. Increase positioning, awareness and reach●Create a digital marketing plan for the above. Establish 3 months objective, target audience, key performance indicators●Improve website SEO, taking action on diagnostics from SEO analysisInbound marketing - analyze and provide recommendations on social selling and lead generation Show less

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  Himalayan Adventure Labs

  Oct 2017 - Jan 2018

  Digital Marketing Specialist

  ● Developing and creating a digital marketing plan: mission, goals, target audience and measurements ● Social media Management - Facebook, Instagram, Twitter and any other platforms that are relevant to your audience and to your brand. Increase audience and presence.● Create, coordinate and execute on a content marketing calendar● E-mail marketing campaigns and outreach. Increase newsletter basis.SEO● Business development/lead generation - this includes a wide range of activities from engaging leads on 3rd party platforms to actively approaching individuals with a view to qualify them and pass them on to the sales team● Develop and deliver promotional campaigns to drive brand awareness and increase your audience base.● Maintain and research 3rd party platforms(adventure calendars listings, blogs, podcasts, etc)● Monthly digital marketing report with measurements and plan of action Show less

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  Royal Mountain Travel- Nepal

  Oct 2017 - Jul 2018

  Business Development Executive

  ●Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets●Contacting potential clients via email or phone to establish rapport and set up meetings●Planning and overseeing new marketing initiatives●Contacting clients to inform them about new developments in the company’s products/services●Manage web-based projects that includes web usability, information architecture, site design, editing, project management and web page production.●Provide direction to designers, writers, content providers and technical professionals, both on staff and freelancers, in web development and design.●Integrating marketing that includes a variety of media (e.g. print, web, e-mail, social networking, multimedia and emerging technologies).●Search Engine Optimization (SEO)●Manage Social Media marketing campaigns and day-to-day activities ●Plan & implement monthly social media calendar ●Create, curate, and manage all published content (images, video and written).●Design, create and manage promotions and Social ad campaigns.●Develop and expand community and/or blogger outreach efforts.●Monitor trends and encourage adoption of social media tools●Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on the effectiveness of campaigns in an effort to maximize results.●Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.●Monitor internet for brand-related topics of conversation●Develop new partnerships to increase traffic ●Expand Community Homestays all over Nepal●Compile monthly report for management showing results. Show less

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  Kathmandu Board Games: The Settlers of Patan

  Jan 2018 - Aug 2020

  CEO - Chief Enthusiam Officer

  Kathmandu Board Games is Nepal’s first and only specialized tabletop games retailer.I am the ‘Chief Enthusiasm Officer’ and my mission is to popularize tabletop gaming in Nepal My resposibilities include:●Community Management●Branding and Marketing●Content creation and curation●Social Media Management●PR ●Business Development●Sales

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  American Language Center

  May 2019 - Aug 2020

  English Second Language Instructor

  I taught general English, business English, IELTS and TOFEL

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  Ecole Française Internationale de Katmandou

  Nov 2019 - Mar 2020

  Learning Support Assistant

  Supporting students with Aditional Learning Need trough all curriculum requirements.Support provided in both French and English

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  Birdlip Primary School

  Oct 2020 - Feb 2021

  Student Teacher

  Successfully completed my first placement with Bridlip Primary School.Was based in KS1 in a Y1/Y2 class

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  Luston Primary School

  Feb 2021 - Jun 2021

  Student Teacher

  Completing my 2nd placement as part of my PGCE course.Teaching across the Primary curriculum while based in a Year 5 and 6 mixed class.Expected to teach up to 80% of the timetable by the end of the placement on June the 18th 2021.

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  Colwall C E Primary

  Sept 2021 - Aug 2022

  Year 3 Teacher (Maternity Cover)

  Y3 Teacher and History Subject LeadMain duties and responsibilities:●be responsible for the learning and achievement of all pupils ensuring equality of opportunity for all ●be responsible and accountable for achieving the highest possible standards in work and conduct ●treat pupils with dignity, building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to a teacher’s professional position ●work proactively and effectively in collaboration and partnership with learners, parents/carers, governors, other staff and external agencies in the best interests of pupils ●act within, the statutory frameworks, which set out their professional duties and responsibilities and in line with the duties outlined in the current School Teachers Pay and Conditions Document and Teacher Standards Teach allocated pupils by planning their teaching to achieve progression of learning through: ●identifying clear teaching objectives and specifying how they will be taught and assessed ●setting tasks which challenge pupils and ensure high levels of interest ∙ setting appropriate and demanding expectations ●setting clear targets, building on prior attainment ●identifying and supporting SEN, LAC or more able pupils ●provide clear structures for lessons maintaining pace, motivation and challenge ●make effective use of assessment and ensure coverage of programmes of study ●ensure effective teaching and best use of available time ●monitor and intervene to ensure effective learning and behaviour management, setting high expectations for behaviour, in accordance with the school’s behaviour policy. ●effectively deploy support staff within the classroom. Monitoring, assessment, recording, reporting : ●assess how well learning objectives have been achieved and use effective Assessment for Learning to impact future teaching ●mark, feedback and monitor pupils' work and set targets for progress Show less

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  Bosbury C of E Primary School

  Sept 2022 - Nov 2022

  Class Teacher Year 5/6

  Full time class teacher Year 5 and 6 mixed class. Computing Leader.●Afterschool club: Modern board games for KS2Main responsabilities as defined by the teacher's standards:●Set high expectations which inspire, motivate and challenge pupils.●Promote good progress and outcomes by pupils.●Demonstrate good subject and curriculum knowledge.●Plan and teach well structured lessons●Adapt teaching to respond to the strengths and needs of all pupils.●Make accurate and productive use of assessment.●Manage behaviour effectively to ensure a good and safe learning environment.●Fulfil wider professional responsibilities. Show less

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  Smile Education

  Jan 2023 - Nov 2023

  Supply Teacher

  Supply Teacher providing day to day cover and long term cover.Day to Day Cover Duties include:●delivering engaging lessons pre-set by the classroom teacher.●managing the behaviour of pupils while they are undertaking this work to ensure a constructive environment.●use resources provided effectively.●responding to any questions from pupils about process and procedures.●dealing with any immediate problems or emergencies according to the school's policies and procedures marking any completed work after the lesson in accordance with the school’s marking policy and returning it to the appropriate member of staff.●reporting back as appropriate using the school's agreed referral procedures on the behaviour of pupils during the class, and any issues arising.Additional Long Term Duties included:●planning and preparing lessons for the class.●marking and assessing work and providing feedback to students.assessing and reporting on the behaviour of students.●providing educational and social guidance to students and/or signposting them to specialist areas of advice when needed.●ensuring the highest standards of quality and applying the most up-to-date teaching methods.●taking part in opportunities to boost own learning and continuous professional development (CPD). Show less

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  Malvern College

  Jun 2023 - Jul 2023

  EAL Teacher Summer School

  Creation of lessons within which students’ English Language learning flourishes. • Teaching groups, individuals, and providing in-‐‑class support for EAL Learners as assigned by the Head of EAL. • Facilitating EAL student’s access to the curriculum, adhering to school policies and curricular documents. • Modifying teaching materials and teaching methods to best meet the needs of EAL learners. • Recording children’s progress, attainment and achievement in line with the school’s EAL policies and procedures, and general assessment policy. • Ensuring frequent and timely communication with teaching staff regarding: o timetabling and EAL support for assigned students. o the most effective teaching approaches for EAL learners. • Developing and maintaining positive and productive professional relationships with colleagues. • Involvement in planning the curriculum. • Conducting interviews and assessments of potential students as required. Show less

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  Harvington C of E First and Nursery School

  Nov 2023 - Mar 2024

  Class Teacher

  Year 4 Class TeacherMain duties and responsibilities:●responsible for the learning and achievement of all pupils ensuring equality of opportunity for all ●responsible and accountable for achieving the highest possible standards in work and conduct ●treat pupils with dignity, building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to a teacher’s professional position ●work proactively and effectively in collaboration and partnership with learners, parents/carers, governors, other staff and external agencies in the best interests of pupils ●act within, the statutory frameworks, which set out their professional duties and responsibilities and in line with the duties outlined in the current School Teachers Pay and Conditions Document and Teacher Standards Teach allocated pupils by planning their teaching to achieve progression of learning through: ●identifying clear teaching objectives and specifying how they will be taught and assessed ●setting tasks which challenge pupils and ensure high levels of interest ∙ setting appropriate and demanding expectations ●setting clear targets, building on prior attainment ●identifying and supporting SEN, LAC or more able pupils ●provide clear structures for lessons maintaining pace, motivation and challenge ●make effective use of assessment and ensure coverage of programmes of study ●ensure effective teaching and best use of available time ●monitor and intervene to ensure effective learning and behaviour management, setting high expectations for behaviour, in accordance with the school’s behaviour policy. ●effectively deploy support staff within the classroom. Monitoring, assessment, recording, reporting : ● assess how well learning objectives have been achieved and use effective Assessment for Learning to impact future teaching ●mark, feedback and monitor pupils' work and set targets for progress Show less

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  Smile Education

  May 2024 - Aug 2024

  Supply Teacher

  Supply Teacher providing day to day cover and long term cover.Day to Day Cover Duties include:●delivering engaging lessons pre-set by the classroom teacher.●managing the behaviour of pupils while they are undertaking this work to ensure a constructive environment.●use resources provided effectively.●responding to any questions from pupils about process and procedures.●dealing with any immediate problems or emergencies according to the school's policies and procedures marking any completed work after the lesson in accordance with the school’s marking policy and returning it to the appropriate member of staff.●reporting back as appropriate using the school's agreed referral procedures on the behaviour of pupils during the class, and any issues arising.Additional Long Term Duties included:●planning and preparing lessons for the class.●marking and assessing work and providing feedback to students.assessing and reporting on the behaviour of students.●providing educational and social guidance to students and/or signposting them to specialist areas of advice when needed.●ensuring the highest standards of quality and applying the most up-to-date teaching methods.●taking part in opportunities to boost own learning and continuous professional development (CPD). Show less

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  Malvern College

  Aug 2024 - now

  Teacher of Classical Civilisation