Muhammad Akmal

Experience

• 

  PT PLN (Persero)

  Jan 2018 - Mar 2018

  Electrical Engineer Intern

  • Optimized of medium voltage distribution at PT PLN in Semarang Area (Kendal, Demak, Semarang)• Calculated cost burden on customers for inaccurate billing.• Analyzed and resolved electrical transmission failures to ensure uninterrupted power supply.• Optimized and maintenance medium voltage distribution for efficient power delivery and cost.

• 

  Telkom Indonesia

  Feb 2020 - Feb 2025

  • Developed and implemented performance strategies to drive continuous purchase orders for wholesale B2B services.• Maintained professional relationships with 12 clients, consistently increasing customer base.• Improved services by providing suggestions, business ideas, and engaging in problem-solving activities.• Actively listened to customer needs, handled concerns promptly, and escalated major issues to related teams.• Top 3 of Best revenue 2024 • Improved operational procedures between internal division and clients of Telkom Indonesia.• Created technical data and documents for the managed operational team to enhance efficiency.• Implemented business initiatives to optimize day-to-day operations, resulting 128% in increased team productivity.• Winning as most productive of regional team division on Telkom Group 2021• Directed business processes from conceptualization through end-user delivery.

  • Account Manager

    Jan 2022 - Feb 2025

  • Technical Support Engineer

    Feb 2020 - Dec 2021
• 

  PT Indofood Fortuna Makmur

  Feb 2025 - Sept 2025

  Maintenance Electrical Engineer

  • Ensured smooth running of electrical equipment, focusing on TC1000 and PC32 machineries for new plant projects.• Conducted preventive, predictive, and corrective actions on industrial tools and machinery.• Procured and installed new spare parts and machines, creating SAP technical documents.

• 

  Pura Group Indonesia

  Jul 2025 - now

  Purchasing Engineer

  • Collaborated with internal teams to identify and procure electrical and mechanical spare parts and services• Coordinated logistics and maintained supplier relationships to ensure timely delivery of materials. • Evaluated purchasing processes and tax implications to enhance efficiency and cost-effectiveness.