
Diego Gamboa
Technical Support Analyst

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About me
Partner Technical Advisor - Azure Authentication at Microsoft
Education

Universidad Fidélitas
2018 - 2021Bachelor's degree Computer Software Engineering
Experience

Western Union
Oct 2016 - Jan 2016Technical Support AnalystTechnical Support Analyst during Internship Program at Western Union LAROC Costa Rica.

Tek Experts
Sept 2017 - Jun 2019Software Support Engineer Expert Level at Azure Cloud Identity Authentication team . Software Support Engineer L2 at Azure Cloud Identity Account Management team. Software Support Engineer Entry level at Azure Cloud Identity Account Management team.-Problem solving and troubleshooting for Azure Account management and Azure synchronization services at professional plan.-Customer service based on ticket support requests.
Software Support Engineer Expert Level
Nov 2018 - Jun 2019Software Support Engineer Intermediate Level
Jan 2018 - Oct 2018Software Support Engineer Entry level
Sept 2017 - Jul 2018

Microsoft
Jan 2019 - nowPartner Technical Advisor - Azure Authentication
Jul 2021 - nowAzure Authentication Support Engineer
Jan 2019 - now

Akamai Technologies
Jun 2019 - Jan 2019Technical Support Engineer
Licenses & Certifications
- View certificate

MTA: Windows Server Administration Fundamentals - Certified 2018
MicrosoftDec 2018
Languages
- enEnglish
- spSpanish
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