Diego Gamboa

Diego Gamboa

Technical Support Analyst

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location of Diego GamboaCosta Rica

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  • Timeline

  • About me

    Partner Technical Advisor - Azure Authentication at Microsoft

  • Education

    • Universidad Fidélitas

      2018 - 2021
      Bachelor's degree Computer Software Engineering
  • Experience

    • Western Union

      Oct 2016 - Jan 2016
      Technical Support Analyst

      Technical Support Analyst during Internship Program at Western Union LAROC Costa Rica.

    • Tek Experts

      Sept 2017 - Jun 2019

      Software Support Engineer Expert Level at Azure Cloud Identity Authentication team . Software Support Engineer L2 at Azure Cloud Identity Account Management team. Software Support Engineer Entry level at Azure Cloud Identity Account Management team.-Problem solving and troubleshooting for Azure Account management and Azure synchronization services at professional plan.-Customer service based on ticket support requests.

      • Software Support Engineer Expert Level

        Nov 2018 - Jun 2019
      • Software Support Engineer Intermediate Level

        Jan 2018 - Oct 2018
      • Software Support Engineer Entry level

        Sept 2017 - Jul 2018
    • Microsoft

      Jan 2019 - now
      • Partner Technical Advisor - Azure Authentication

        Jul 2021 - now
      • Azure Authentication Support Engineer

        Jan 2019 - now
    • Akamai Technologies

      Jun 2019 - Jan 2019
      Technical Support Engineer
  • Licenses & Certifications

    • MTA: Windows Server Administration Fundamentals - Certified 2018

      Microsoft
      Dec 2018
      View certificate certificate