CHRIS VINES

Experience

• 

  BB&T

  Jun 1998 - Dec 2019

  Serve as the primary liaison to the change community; serve as the lead SME (subject matter expert) for all change related matters; provide process and systems training to LOB and subsidiaries as required; assist in the development of KPI (Key Performance Indicators) and compliancy reviews; advocate for the incorporation of ITIL based Service Transition processes; assist in the incorporation of tools to help achieve Service Transition capabilities; chair all change meetings; interpret/enforce change policy; help provide support for change management tools. Show less

  • Change Management analyst III (Senior Analyst)

    Jan 2008 - Dec 2019

  • Change Management analyst I/II

    Jan 2002 - Jan 2008

  • Change Management assistant

    Jan 1999 - Jan 2002

  • Contractor working for BB&T

    Jun 1998 - Jan 1999
• 

  Truist

  Dec 2019 - now

  Lead Infrastructure Engineer

  Perform Data Analyst role for the technology change process: Extract data from ServiceNow system, analyze the data, create reports, build performance analytics widgets and dashboards to highlight trends and other pertinent information for the enterprise. SKILLS: analytics, reporting, data visualization.