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Ijeoma Arum-Osuji

Ijeoma Arum-Osuji

Information Technology Dept, Data Centre

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  • Timeline

  • About me

    Information Technology Specialist at Diamond Bank Plc

  • Education

    • University of Nigeria, Nsukka

      1999 - 2005
      Bachelor of Engineering (B.Eng.) Electronic Engineering Second Class Honours

    • St. Cyprain’s Special Science School, Nsukka

      1996 - 1999
      Senior Secondary School Certificate (SSCE)

    • Queen’s School Enugu

      1993 - 1996
      Junior Secondary School Certificate (JSCE)

  • Experience

    • Oceanic bank International Plc

      Nov 2008 - Oct 2010
      Information Technology Dept, Data Centre

      • Configuration of ATM Terminals on the Front End Processor(FEP) Server with the ATM IP address and branch sol ID.• Supporting ATM Custodians by identifying problem and proactively solving ATM operational problems.• Installation and de-installation of ATM peripherials.(Camera,BNC Connector and capture cards)• Front End Processor (FEP) administration.• Regular daily monitoring of services on E-Tranzact live server, postcard sever, postilion office server and mobile bank server.• Ensure Postilion and Postcard Backup is completely done everyday.• Download the latest update FEP antivirus accordingly.• Posting our Vendor tickets on System Application and Product (SAP) for payment.• E-Channels (Card Management)• Daily Card run process on the FEP server using Postilion Postcard_Card Production and HSM Probe.• Proper record keeping of ATM balance sheet.ie ATMS installed.• Co-ordination of 2nd level support of all ATMs by ATM Engineers. Show less

    • Netspex Information Technology

      Feb 2011 - May 2011
      IT SUPPORT MANAGER

      • Manages IT Solution .• Install and maintain EPSON Deposit printers for the banks.• Coordination of the site Engineers and the affairs of the company.

    • Fidelity Bank PLC

      Aug 2011 - Apr 2014
      Information Technology Specialist

      • Monitoring of ATMs on FEP(Front End Processor)• Supporting ATM Custodians by identifying problem and Proactively solving ATM operational problems.• Profiling new ATMs• Incharge of Vendors payment and purchase of ATM parts• Configuration of new computers• Repair of faulty computers and printers in the branches.• Support users in the branches• E-Channels (Card Management)

    • Diamond Bank Plc

      Apr 2014 - now
      Information Technology Specialist

      . Configuration of Systems. . Configuration of ATMs on the Server . Monitoring of ATMs on the Server . E-Channels . Proactively solving ATM/IT operational problems.

  • Licenses & Certifications

    • Microsoft Certified Professional (MCP)

      Microsoft
      Jan 2012

    • Cisco Certified Network Associate (CCNA

      Cisco

    • Information Technology Infrastructure Library(ITIL V3) (2013)

      ITIL Certified
      Jan 2013