Rishabh Sachdeva

Experience

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  Axis Bank

  Sept 2011 - Jan 2014

  Assistant Manager

  Job Profiles :- 1. ATM CELL: My last assignment with Axis Bank was handling overall ATM operations which include:a) Cash replenishment of all ATMs of Rajasthanb) ATM downtime management.c) Monthly audits of all ATMs of Jaipurd) Responsible for Overall Performance (Uptime / Upkeep / Look & Feel etc.,) of around 550 ATMs in Rajasthan.2. CURRENCY CHEST, JOINT CUSTODIAN: I worked with Currency Chest, Axis Bank, for a span of 23 months as a joint custodian & my duties included:a) To ensure the daily cash requirements of all branches of Rajasthan for inward & outward cash remittances as per their indents.b) To meet the daily cash requirements of the ATM control Cell.c) Ensure proper cash vehicle movement for timely cash drop & pick up within Rajasthan.d) Liasoning with RBI & other banks for cash remittances & daily submission of reports.e) Proper cash processing as per RBI guidelines to avoid penalties & obtain various incentives.3. FRONT DESK OFFICER, BRANCH BANKING: Axis Bank also gave me an opportunity to build healthy relationships for the bank. My duties were as under:a) Handle Cash Transactions, Remittances, Cheques, Demand Drafts, Pay Orders Preparation etcb) Handle Customer Requests regarding banking products and service new accounts creation, payments etc.c) Cross sell of third party products such as general insurance (GI), life insurance (LI), gold, retail assets, mutual funds, credit cards, demat etc.d) Bolster client relationship with the Bank through customer interactions & generate new sales lead for the bank sales team.e) Establishing & maintaining month on month growth in the cumulative deposit average balance of the branch. Show less

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  HDFC Bank

  Sept 2014 - Jan 2016

  Deputy Manager

  Key Responsibility Areas :a) To be the first point contact with the customer in the branch, provide customer service andproduct information.b) Responsible for account opening both Current & Saving Account and Fixed Deposits.c) Customer acquisition through sales to walk-in customers, referrals from walk-ins for current account, saving account and Demat accounts.d) Deliverables Custodian, Handle balance enquiries of walk-in customers.e) Obtain referrals from walk-in customers for current account, Saving account and Demat accounts, Generation of referrals from internal database.f) Cross sell of direct banking channels to walk-in customers to deepen relationships.g) Responsible for report generation & filing.h) Retention of accounts: Enhance the value of existing portfolio of current account & saving account customers. Show less

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  Standard Chartered

  Jan 2016 - Jan 2017

  Manager

  Job Duties :a) Servicing the walk in customersb) Meeting and greeting walk-in clients for all segments at the entrance.c) Setup in Branch Increases Digital Channel awareness across customer base.d) Generation of referrals for saving accounts, asset products

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  IndusInd Bank

  Jul 2017 - Dec 2018

  Customer Service Manager

  I am handling the servicing of existing current account base of the branch, acquisition of new customers, deepening of books, client activation on e-channels, and cross sell of bank products.

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  IDFC FIRST Bank

  Dec 2018 - now

  Branch Sales Manager

  Team Handling, Recruitment & Grooming, Sales Delivery, Customer Engagement & Cross Sell

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  AU SMALL FINANCE BANK

  Sept 2020 - now

  Branch Relationship Manager