Simon Du Plessis

Simon Du Plessis

Senior Support Engineer

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location of Simon Du PlessisGreater London, England, United Kingdom

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  • Timeline

  • About me

    Commercial Director at Twisted Fish IT & CloudClevr IT

  • Education

    • The Open University

      2018 - 2020
      BSc (Honours) Computing & IT Practice First
    • CTI Education Group

      2002 - 2003
      Computer Science Diploma Distinction
  • Experience

    • Parkwell Management Consultants

      Jan 2004 - Mar 2008
      Senior Support Engineer

      As part of a team of eight engineers I provided on site and remote support to approximately 50 small/medium enterprises ranging from five to two hundred users.

    • IT Lab

      Apr 2008 - Feb 2014

      Responsible for the IT services and strategy for a number of client companies at a leading London based IT support and strategic services provider.My client base was predominantly focused in the finance sector, including hedge funds, oil brokers, wealth managers and managed service providers. When dealing with clients where up-time and reliability is of the utmost importance, I had to ensure that I was up to date with the latest technologies with an emphasis on benefits to the client. An important part of my role was being able to communicate both the advantages and risks on a technical, operational and financial level to ensure key stakeholder buy-in.I have extensive experience in service delivery, solution design, project management, risk management, compiling IT roadmaps and budgeting. Show less

      • IT Manager

        Mar 2009 - Feb 2014
      • 3rd Line Support Engineer/Technical Specialist

        Apr 2008 - Mar 2009
    • Eland Cables

      Dec 2013 - Oct 2018

      Engaged with the IT team in an advisory role focusing on projects that streamline processes and add value to the business. Overall responsibility for business systems, infrastructure, desktop and telephony. Responsible for vendor selection and contract negotiation. Successfully reduced complexity and costs by replacing outdated technologies and streamlining processes.

      • IT Consultant

        Jul 2017 - Oct 2018
      • Head of IT

        Dec 2013 - Jul 2017
    • Twisted Fish Limited

      Jun 2018 - now
      • Commercial Director

        Dec 2021 - now
      • Head of Consultancy

        Apr 2019 - Dec 2021
      • IT Strategy Consultant

        Jun 2018 - Apr 2019
    • CloudClevr

      Mar 2024 - now
      Commercial Director
  • Licenses & Certifications

    • MCSA

      Microsoft
    • Microsoft 365 Certified: Security Administrator Associate

      Microsoft
      Dec 2021
      View certificate certificate
    • ITIL Foundation

      PeopleCert
    • PRINCE2 Practitioner

      ILX Group