Joe Shockley

Experience

• 

  Missouri Department Of Revenue

  Jan 1990 - May 1994

  Tax Audit Analyst, Tax Audit Supervisor

  Maintained knowledge of policies, procedures, laws, rules, regulations, statutes, computer systems, and software applications relevant to Missouri tax collection and enforcement. Reviewed tax documents and records for accuracy and compliance. Researched and resolved account inquiries, corrections, and processing issues. Validated and entered transaction information into computer system to update tax records. Accurately collected and processed tax payments. Served as custodian of records for Department of Revenue, testifying in court proceedings and offering official tax records into evidence. Reviewed statutory protest letters and prepared final decision documents in accordance with Missouri statutes. Show less

• 

  State of Missouri- Office of Administration

  Jun 1994 - now

  Met regularly with work groups to monitor and evaluate progress, discuss goals and obstacles, and recommend efficiencies to improve outcomes. Managed diverse projects including two new web applications, medium and large enhancements to legacy applications, and assumption and improvement of revenue discovery programs originally developed by consulting firm. Participated in requirements gathering, business analysis, functional analysis, and application design. Performed all necessary project documentation duties. Participated in special projects as assigned, gathering data and analyzing processes in order to improve workflows and/or lower costs. Show less

  • Senior Application Developer

    Jun 2016 - now

  • Business Project Manager

    Jun 2014 - Jun 2016

  • Team Lead and Technical Lead (Information Technology Specialist II)

    Apr 2010 - May 2014

  • Teradata Data Warehouse Specialist (Information Technology Specialist I)

    May 2005 - Mar 2010

  • Programmer / Analyst - Computer Information Technologist

    Jun 1994 - May 2005