Eman Hassan

Experience

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  ART TV -Arab Radio and Television Network

  Jan 2004 - May 2010

  Contact center senior supervisor & Quality Coordinator

  (include, but not limited to): • Handle customer's urgent requirements.• Insuring that our team are compliance with company business rules and all process are followed• Implement training sessions once it's required and follow-up on employee development• Coordinate new employees’ orientation programs.• Follow up on all sales promotion campaign.• Jordan telecommunications company (Orange) world cup 2006 project.• Project officer "world cup 2006"• Train JTC team under pressure before world cup 2006• Coordinate and measure the Group's training activities and Train Supervisors. عرض أقل

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  FedEx _UAE

  Oct 2014 - May 2021

  Strategic Account Executive

  The Major Account Executive is responsible for the strategic objective of maximizing revenue generation within very largeThe primary goals of account executives are to build sales by prospecting for new clients and generate future income by nurturing existing customer relationships. These professionals are in charge of account service, acting as liaison between their company and a select group of clients. If customers have questions, concerns or requests, account executives will relay their needs to the appropriate individual or department within the company and follow up with the customer. عرض أقل