Neeraj Dhingrra MRICS

Experience

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  Home Retail Group PLC

  Oct 2006 - Jun 2009

  Business Manager at Argos.

  •Administrate activities and delegate various tasks.•Supervising operations and taking critical decisions with regards to performance.•Assist customers with inquiries and complaints and carried out stock taking tasks.•Promote financial services and Insurance.•Liaison on an everyday basis with clients often via telephone and email.•Initiating process improvements by collecting and collating data and implementing it in the real time environment.•Relationship building and networking with colleagues and clients.•Managing customer service operations for rendering and achieving quality services.•Collating and analyzing projects.•Responsible for allocating the work to the subordinates, ensuring timely completion.•Identifying training needs and imparting training to them to enhance their skill. Show less

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  Magicbricks.com - Times Group.

  Aug 2009 - Apr 2013

  Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures and structuring commercial transactions.Generated new development deals for a real estate development company that focuses on various segments of real-estate market. Spearheading the account management of strategic customers for the company. Initiating and developing relationships with key decision makers in Corporate for business development. Assessing requirements & conducting negotiations for delivering need based services to Key Clients. Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.

  • Area Manager

    Aug 2009 - Apr 2013

  • Key Account Manager

    Aug 2009 - Apr 2011
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  India World Technologies Pvt Ltd

  Apr 2013 - Sept 2014

  General Manager - Business Development at IndiaHomes

  • Managing all the key Decisions for Mumbai ,Thane, Navi Mumbai & Pune.• Key developer relationship being the success story needs to be well balanced is the most critical aspect of the business revenue module. Managing Developer sites offices to give the sales team the required support for all efforts to drive the business.• Supporting all verticals to bring synergy for best service from the developer to enhance the business opportunities.• Identifying Pre launch / launch projects keeping in mind the risk management & best service levels to our customers is decided & executed through proper audit checks.• Managing TOP level relationship of developers for future upcoming projects is an area where first preference of promotion comes in which, in turn becomes the best offers for our consumers. This is given purely on the level of personal conviction followed by the team strength.• Entire business cycle is purely rested on the level of efforts put in through the BD team – hence leading aggressively to drive the alliance is a key role. Show less

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  Sethia Infrastructure

  Oct 2014 - Feb 2023

  The ‘Sethia Group’ is a known name in Mumbai for its foot prints in various Industries.Over the last decade in the Real Estate domian the group has built for itself an unshakable reputation of Quality, Efficiency, Trust, Meticulous planning, Top quality Designs, Timely completion and handing over of its projects.With a ray of upcoming projects for more than 2 million square feet, The "Sethia Group’ would be known among the eminent Real estate companies of Mumbai.Role & Responsibilities: Responsible for driving & managing the entire Sales, Marketing & Operations for the company.Ensure timely sale at all of our projects in order to maximize Revenue, Customer satisfaction and Customer loyalty.Drive Sales Target Achievement.Process Setting and Implementation.Sales Process Compliance.Maximize customer satisfaction.Product- Concept & Evolution.Revenue Management.Brand Management.Media Planning. Show less

  • Consultant

    Jun 2020 - Feb 2023

  • Associate Vice President

    Oct 2014 - May 2020
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  INVEST IN REALTY

  Jul 2020 - now

  Board Member & Consultant

  Consulting and Advisory Board roles with many brands across the Real Estate Domain. Current assignments include : Strategy, Marketing and Sales for various projects in Western Suburbs of Mumbai. Setting up Customer Experience Modules for enhancing relations with the Brand and achieve Service Excellence. Advisory Board member of various Developers across Mumbai, Responsible to plan and implement New Go to Market strategies and Launch Sales plans.

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  JLL

  Mar 2023 - May 2024

  Senior Director & Head Residential Services - Mumbai