Fraser B.

Experience

• 

  JD Sports Fashion plc

  May 2021 - Nov 2022

  Retail Sales Assistant

  🛍️ Trained in sales strategy, customer engagement, and inventory management, supporting the sales and operational goals of the store.• Gained exposure to commercial data analysis by assisting in maintaining high store KPIs.• Collaborated with the team to ensure an efficient, visually appealing layout.• Developed strong customer service skills and a business mindset.

• 

  The Open University

  Nov 2024 - Jan 2025

  Platform Implementation Coordinator

  🚀 Led the implementation of a skills development platform within the Careers & Employability Services' management system, aligning it with the university’s employability framework.• Developed and edited a custom landing page for GO Wales students.• Coordinated between careers staff, platform provider, and students.• Created a handover guide detailing platform configuration and future admin updates.• Delivered training materials, including videos and a presentation to ~50 staff members.• Conducted usability testing to optimize the platform for a student-friendly experience. Show less