Steven Everett

Experience

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  US Army

  Jan 1989 - Sept 1992

  M1 Abrams Tank Turret Mechanic

  * Serviced, repaired, and adjusted armament and fire control systems* Performed corrective maintenance on mechanical, electrical, and hydraulic components* Administered site adjustments and tested-operated equipment* Troubleshot & repaired mechanical, electrical, and hydraulic systems using schematic diagrams* Used power tools and test equipment

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  Washinton State University Spokane

  Jan 2002 - Oct 2003

  Custodian Supervisor

  * Supervise assigned personnel performing cleaning and custodial tasks* With delegated authority, interview and recommend selection of applicants, conduct training, assign and schedule work, act upon leave requests, conduct annual performance evaluations and recommend Disciplinary action* Maintain compliance with applicable policies and procedures

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  Washinton State Department of Transportation

  Oct 2003 - Sept 2008

  Traffic Safety Systems Operator 3

  * Received, transmitted, and coordinated roadway conditions and services requirements via multi-frequency base stations* Monitored and operated freeway traffic control systems* Operated computer enhanced information distribution systems on the roadway for the media* Monitored electronic, video, and computer systems

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  Spokane Regional Transportation Council

  Sept 2008 - Sept 2011

  Desktop Computer Specialist

  * Supported up to 25 SRTC and Spokane Regional Transportation Management Center workstations* Supported SRTC and SRTMC software/hardware, upgrades and installations* Supported transportation management applications* Supported Microsoft Office Suite* Supported antivirus software* Created and managed profiles and permissions* Supported SRTMC website* Produced IT infrastructure documentation

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  URM Stores Inc

  Mar 2012 - Sept 2015

  * Support 90 plus physical and VM servers* Active Directory Administrator on two separate domains* Net Appliance Administrator for VM Ware Vshphere environment* McAfee Enterprise Antivirus server Administrator* McAfee Enterprise Application Control server Administrator* Exchange server 2010 Administrator* Watchguard spam filter Appliance Administrator* RSA Administrator* AuthAnvil Administrator* WSUS server Administrator* Citrix Xenap 6.5 Administrator.* Vranger Backup server Administrator* Project leader for several software/hardware, upgrades and installations* Manage 3rd party vendor WAN support Show less

  • Server Administrator

    Aug 2014 - Sept 2015

  • Client Technician

    Mar 2012 - Aug 2014
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  Rosauers Supermarkets Inc

  Sept 2015 - Nov 2018

  IT Support Specialist

  * Support 22 stores and 16 pharmacies with hardware/software issues.* Support around 250 users.* Active Directory Administrator.* Project leader for several software/hardware, upgrades and installations.* Manage 3rd party vendor WAN support.

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  92d Civil Engineer Squadron

  Nov 2018 - Apr 2019

  NexGen IT Administrator

  * Support 7 Flights with hardware/software issues.* Support around 350 users.* Appointed Primary CSL for 92d CES.* Manage 92d CES folders.* Manage all items dealing with ACES/NEXGEN.* Manage life cycle computers/printers and commercial off the shelf software.

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  Supporting ESA | Technology Innovation Administration | Washington State DSHS

  Apr 2019 - now

  IT System Administration/Journey Level | IT Field Services, Region 1

  * Provides systems administration involving planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware, software systems, and systems environment for systems such as Windows Server 2012, Microsoft Exchange, and Windows 10.* Ensures the following mission-critical systems are secure and available. 1. The Automated Client Eligibility System (ACES), aces online, ACES 3G - Supporting ESA’s Temporary Assistance for Needy Families (TANF) cash assistance, Aged/Blind/Disabled cash assistance, Supplemental Necessary Assistance Program (food assistance) and Medical Assistance programs. 2. Electronic Jobs Automated System (eJAS) - Management for TANF recipients and is used by state staff and community partners. 3. Barcode – Primary case management tool-set used by DSHS and other Agencies. Supports the ESA Document Management System. * Uses a broad base of technical knowledge and analytical skills to conduct systems analysis techniques and procedures in the evaluation and resolution of mission critical systems, technologies and processes. * Checks and maintains virtual servers using Microsoft System Center App Controller on a daily basis. * Collaborates with Network Infrastructure Services to review and monitor ESA systems and review all proposed modifications and/or enhancements to ensure functionality, integrity, and efficiency.* Diagnoses and repairs server hardware utilizing the Dell Remote Access Tool (DRAC). * Troubleshooting hardware/software system problems. * Manages system access requests for multiple internal and external systems including Barcode, ACES, eJAS, and Avaya. * Creates and modifies and removes system accounts (objects) in Active Directory (i.e., workstations, users, servers, printers, groups, organizational units, etc.)* Assigns permissions to network resources, systems and folders. Show less