Monica Cochran

Experience

• 

  Bank of America

  Dec 2009 - Aug 2012

  Professional Teller
• 

  Abercrombie & Fitch Co.

  Oct 2014 - Jun 2017

  • Recognized as one of the top 5 stores in national sales for achieving the highest percentage to Plan in 2015 and 2016.• Mentored and guided the store manager of a high-performing, high-volume location in the Miami market.• Boosted profits by 5% through strategic restructuring of store layouts, optimizing inventory management, financial planning, marketing, and sales performance metric analysis.• Collaborated with the district manager in the hiring, onboarding, and development of store managers to drive exceptional in-store and district-wide performance.• Successfully reduced store loss due to shrink from 2.75% to 1.9% in 2016, implementing effective loss prevention strategies and promoting a culture of accountability. Show less

  • Store Manager

    May 2015 - Jun 2017

  • Assistant Manager

    Oct 2014 - May 2015
• 

  Ann Taylor Factory (Ann Taylor | LOFT | Lou & Grey)

  Sept 2017 - Jan 2022

  General Manager

  • Consistently ranked among the top 5 stores in regional sales for achieving the highest percentage to Plan in 2017 and 2021.• Led all sales, operations, and profit and loss aspects of a $5M revenue store, overseeing a team of 20+ employees.• Demonstrated a comprehensive understanding of the market by consistently evaluating competition and monitoring market conditions and trends.• Generated and presented detailed business reports to the district, providing valuable insights for strategic decision-making.• Directed and supervised all business operations, ensuring seamless execution of day-to-day activities.• Mentored and developed managers for multiple locations, fostering their professional growth and success.• Implemented effective growth strategies, contributing to increased revenue and market share.• Conducted performance evaluations to assess individual and team productivity, identifying areas for improvement and implementing targeted solutions.• Led recruitment efforts, overseeing the onboarding process and managing employment status changes.• Achieved exceptional results by coordinating and conducting employee development training programs, leading to a 100% year-to-date performance in the credit card program for fiscal year 2020. Show less

• 

  NAI Miami Commercial Real Estate Services, Worldwide

  Jan 2022 - Jul 2023

  Brokerage Assistant

  • Worked with high-profile clients to identify suitable properties and negotiate rates that aligned with their requirements.• Managed and maintained client databases, ensuring accurate and up-to-date information for smooth transactions.• Assisted in financial and operational activities related to commercial properties, contributing to their overall success.• Played a key role in facilitating market placement, enhancing client service, and streamlining account processing.• Prepared and drafted essential documents such as deal sheets, LOIs, lease agreements, and market comps for presentation to brokers and clients.• Utilized cold-calling techniques to proactively reach out to brokers, effectively informing them about available space and land opportunities.• Conducted client interviews to ascertain their needs and goals, accurately matching them with the appropriate broker. Show less

• 

  Merrill Lynch

  Jul 2023 - now

  Wealth Management Client Associate