Ronald Petersen

Ronald Petersen

IT Support Technician

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  • Timeline

  • About me

    Operational Networks Technician at SITA

  • Education

    • Damelin

      2002 - 2003
      PC Engineering Information Technology

      الأنشطة والجمعيات:Student Representative Council 2003 Hardware, software, networking, server and telecommunication support services

    • Port Rex Technical High School

      1997 - 2001

      N3 Matric in Motor Mechanics

  • Experience

    • Dimension Data

      Jan 2006 - Mar 2008
      IT Support Technician

      Povide IT support to the whole office at Alexander Forbes in East London. Daily tasks included:Backup maintenance and backup tape administrationCitrix system first and second line supportVOIP telephony systems supportServer maintenance and supportPC, Notebook and LAN supportFirst and second line printing support

    • Business Connexion

      Apr 2008 - Mar 2010
      Project Consultant

      Provision of desktop, LAN, WAN and server support at the Department Of Social Development on Microsoft and Novell systems. Daily tasks included:Installation of new hardware and software as requires by the clientSystems support on various systems in use by the clientPlanning and deploying LAN structures as required by the departmentVOIP telephony deployment and support

    • SITA

      Apr 2010 - now
      Operational Networks Technician

      Providing desktop, LAN, WAN and Server support to the SAPS. Daily tasks include:Installation and auditing of new hardware and softwareMainframe access point setup and supportTechnical support of various systems in use by the SAPSAnalyst notebook installation and troubleshootingNetwork upgrade projects as required by the clientHelpdesk and call coordinationSoftware testing, troubleshooting and deployment guidlines3G APN and Cisco VPN installations, troubleshooting and supportTechnical support on Delphi, Oracle and GEMC3 systems عرض أقل

  • Licenses & Certifications

    • Interconnecting Cisco Network Devices Part1 v2.0 Training

      Torque-IT
      Apr 2015
    • ITIL Foundation Training

      Torque-IT
      Apr 2015
  • Volunteer Experience

    • LAN Support

      Issued by Greenpoint High School on Jan 2004
      Greenpoint High SchoolAssociated with Ronald Petersen