Ronald Petersen

Experience

• 

  Dimension Data

  Jan 2006 - Mar 2008

  IT Support Technician

  Povide IT support to the whole office at Alexander Forbes in East London. Daily tasks included:Backup maintenance and backup tape administrationCitrix system first and second line supportVOIP telephony systems supportServer maintenance and supportPC, Notebook and LAN supportFirst and second line printing support

• 

  Business Connexion

  Apr 2008 - Mar 2010

  Project Consultant

  Provision of desktop, LAN, WAN and server support at the Department Of Social Development on Microsoft and Novell systems. Daily tasks included:Installation of new hardware and software as requires by the clientSystems support on various systems in use by the clientPlanning and deploying LAN structures as required by the departmentVOIP telephony deployment and support

• 

  SITA

  Apr 2010 - now

  Operational Networks Technician

  Providing desktop, LAN, WAN and Server support to the SAPS. Daily tasks include:Installation and auditing of new hardware and softwareMainframe access point setup and supportTechnical support of various systems in use by the SAPSAnalyst notebook installation and troubleshootingNetwork upgrade projects as required by the clientHelpdesk and call coordinationSoftware testing, troubleshooting and deployment guidlines3G APN and Cisco VPN installations, troubleshooting and supportTechnical support on Delphi, Oracle and GEMC3 systems عرض أقل