Nghi Huynh

Experience

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  AQUADERM

  Sept 2021 - Mar 2023

  Front Desk Clerk

  • Performs basic computer skills, marketing, and designing monthly flyers. • Answers incoming phone calls in a timely. • Helps with payments billing and Medical Care insurance.• Hosts each of a patient's arrival and check-out, patient scheduling consultation/treatment/admissions, and follow-up.• Checks patients for their confirmation/cancel/reschedule/no-show appointments.• Organizes patients' files and informs physician staff of their incoming patients.• Performs general clerical duties including faxing, copying, filling, and maintains needed supplies. Show less

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  Dr Lee & Dr Lee Acupuncture & Chinese Herbs

  Feb 2023 - Jun 2023

  Administrative Assistant

  • Edited and updated the clinic’s website and business card to enhance its visuals and optimize marketing strategies.• Assisted with patients’ files, and updated their electronic records and payment billing.

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  Cambrian Homecare

  May 2023 - Sept 2023

  Intern

  • Updated and entered temporary authorizations for patients to improve the effectiveness of continuing care and provided clients with a transition to a new fiscal year with timely services available.• Assisted in transitioning over 2600 caregivers to the Matrix Mobile app including creating usernames, reaching, and supporting them during the transition process.• Assisted in verifying invoice numbers for accuracy, e-billing of patients, and timely payroll processing for caregivers

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  Maple Healthcare

  Apr 2024 - now

  • Performing designated cashier and closing reports in the computer system including issuing daily invoices, managing cash float, and credit card payments.• Assisting customers via phones, emails, and online platforms, resolving inquiries regarding service specifications and prices.• Maintaining patient accounts by obtaining, recording, and updating personal information and assisting the Marketing department with patients' engagements.• Preparing paperwork and supporting claims for patients with insurance for direct and non-direct billing and assisting the Finance department with billing.• Proactively identifying and suggesting relevant medical products and services.• Assisting doctors, physiotherapists, administrator, purchasing, security guard, IT, maintenance, cleaner and shipper if needed. Show less

  • Front Office Administrator

    Oct 2024 - now

  • Clinical Assistant

    Apr 2024 - now