Josephine Rains

Experience

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  Raging Thunder Ballooning

  Jan 2010 - Jan 2011

  Cook/Allrounder

  Prepared, cooked and served breakfast. Maintained food safety, cleaning and ordering of stock.Prepared photo uploads onto computer and filled out customers’ orders and the sale of merchandise. Counted and prepared end of day cash sheets and banking.

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  McDonald's Corporation

  Jan 2011 - Jan 2013

  Crew Trainer

  Train new crew members all store procedures and food safety. Prepared fried and grilled food, Assembled burgers, salads and wraps.Time management Attention to detailAchieved Cleanliness star and Quality Assurance star. These responsibilities include:• Role modelling performance standards for all stations• Providing regular feedback to Crew on shift targets (eg KVS/service times, waste)• Actively reinforcing food safety and cleanliness procedures• Following and reinforcing all workplace safety and security procedures• Recording and acting upon any hazards identified during a shift• Monitoring Crew working around you and providing feedback• Role modelling warm and friendly service• Providing appreciative feedback for good performance and constructive feedback when required• Explaining to Crew the ‘how to’ and ‘why’ behind McDonald’s policies and procedures Show less

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  Pullman Hotels & Resorts

  Jan 2013 - Jan 2014

  Room Attendant

  Cleaning and maintaining of rooms to the high standards expected at a 4 star hotel, Time management and chemical use. These responsibilities include: Acknowledges and greets guests in public spaces with a warm, friendly greeting. Reviews daily inventory of rooms, arrivals and departures. Reviews daily inventory of supplies needed to complete the assignments for the day. Cleaning of hotel rooms/condos including: dusting, vacuuming, changing bed linens, cleaning bathrooms, kitchen area, lobby and common areas. Perform quality cleaning to meet required standards within set time limits. Comply with all resort safety guidelines. Pick up ground litter around hotel or whatever visible. Show less

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  Cruze Coffee

  Aug 2015 - now

  Retail Sales