
Timeline
About me
Operations Manager at IHG Hotels & Resorts - Crowne Plaza Auckland
Education

Glenfield college, auckland, new zeland
-Level 3 ncea, uni entrance.
Aut university
2009 - 2011Culinary arts hospitality diploma
Experience

Dawsons catering ltd
May 2011 - Feb 2012Demi chef
Ningaloo reef resort
Feb 2013 - Aug 2013Chef de partie
Admiral group
Sept 2013 - Feb 2014Chef de partie
Wilpena pound resort
Jan 2015 - Oct 2015Food and beverage supervisor
Barworks hospitality group
Dec 2015 - Feb 2016Senior waiter/ barman
Rac wa
Feb 2016 - Aug 2016Food & beverage supervisor.webp)
Intercontinental hotels group (ihg®)
Feb 2017 - Sept 2017Restaurant supervisor
Ihg hotels & resorts
May 2019 - now* Lead a team of industry professionals predominantly across all F&B Outlets, driving true hospitality whilst maintaining high guest heartbeat, and aligning with all financial KPI's. * Assist in all operational departments across the hotel, making sure everyone is aligned and working towards a common goal.* 2IC to the GM* Departmental restructure- by understanding the business and market trends, I am responsible for making sure we have the right people in the right role.* Control of COG, monthly MMR and great understanding of the hotel P&L statements* Implementation of all new beverage and food programs Show less
Operations Manager
Jun 2023 - nowFront Office Manager
Sept 2021 - Jun 2023Hotel Services Manager
Jan 2021 - Sept 2021Banquet Operations Manager
Nov 2017 - Jan 2021Banquets Manager (Secondment)
Aug 2019 - Sept 2019Venue Manager (Secondment)
May 2019 - Jul 2019
Licenses & Certifications

Rsa south australia

Rsa usw

Rsa vic

Rsa wa

Approved managers wa
Liquor control
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