Experience

• 

  Cvs/pharmacy

  Oct 2015 - Dec 2016

  Customer service associate

  -Operate a cash register including cash transactions, checks, charges-Greet each customer using the eye’s, hi’s and help at all times and assist customers with their questions, problems and complaints-Request additional help when needed to increase customer satisfaction-Stock shelves-Issue rainchecks when requested-Maintain check-out area: fill register supplies, bags; wipe counter tops-React to potential shoplifters following company guidelines-Unload and load trays/cases - 35 pound maximum to a height of 4 feet-Answer the telephone using the appropriate greeting-Help customers operate Kodak instant printing machine-Taking Passport ID photos -Process photofinishing orders Show less

• 

  Iona college

  Jun 2016 - May 2017

  Orientation leader

  -Assist high school seniors with their transition into college -Serve as a mentor, leader, and companion during overnight orientations in order to welcome them into the school community-Keep students informed about school events, important dates, or deadlines they may have to meet in order to make sure they are keeping up and maintaining performance -Assist with programs set for the students in order to make sure they are well-informed about college processes

• 

  Abercrombie & fitch

  Nov 2017 - Jan 2018

  Seasonal brand representative

  Assisted customers with questions about sales, products and merchandise, operated cash register to process payments and return transactions, organized clothing racks and shelves and maintained fitting rooms, maintained floor standards and loss prevention, increased sales by analyzing customer preferences and recommending merchandise

• 

  Kleinfeld bridal

  Jan 2018 - Dec 2020

  Supervise a store and maintain security of said store, keep stock of all dresses in the sample studio inventory, Take care of financial procedures for dresses in Sample Studio, Select bridal gowns to every brides taste and price point, utilize product knowledge to describe the different silhouettes, fabrics, and designers in the inventory consisting of approximately 1700-1800 gowns, prioritize customer service to each bride and their family and guests, explain lead times and costs, remember different designers and customizations that can be made, review the contract with the bride and escort clients to financial services, working under high pressure situations with many different personalities Show less Worked with 20-25 bridal consultants and learned the various styles and presentations of each consultants work, utilize the different selling techniques and approaches, prioritize customer service to each bride and their family and guests, utilize product knowledge to describe the different silhouettes, fabrics, and designers in the inventory consisting of approximately 1700-1800 gowns, review the contract with the bride and escort clients to financial services, assist the consultant with carrying the gowns Show less

  • Bridal Consultant

    Jan 2019 - Dec 2020

  • Sample Studio Supervisor

    Jan 2019 - Feb 2020

  • Headpiece/Accessories Consultant

    Jun 2018 - Jan 2019

  • Assistant Bridal Consultant

    Jan 2018 - May 2018
• 

  The green-wood national cemetery

  Mar 2021 - Jun 2021

  Administration and sales counselor

  Help grieving families select burial places (Niche, Urn Site, Plot), assist with financial paperwork, help prepare deed for family ownership, work with funeral directors to schedule cremations, burials and inurnments, help families with urn pricing and customizations that can be done to an urn

• 

  Dignity memorial

  Aug 2021 - Jan 2022

  Memorial processing specialist

  • Assist families in the production side of monuments, provide families with information regarding Cemetery regulations, foundation pouring times, tentative dates. • Work with Monument manufacturers to retrieve rubs of stones, sketches, revisions, setting lists. •Make sure all documents are accounted for physically and in the computer.

• 

  Little cupcake bakeshop

  Apr 2022 - May 2022

  Customer service associate

  -Help customers selecting desserts and pastries-Take orders for pre-orders ranging from large amount of cupcakes, to custom cupcakes and custom cakes -Make sure health and safety standards are maintained in pertinence to cleaning, and correct handling of food -Restocking products when needed-Help those with allergies to select cupcakes and or cakes based on ingredients and allergy requirements -Work behind counter, register and coffee bar to even the pace for customers-Handle multiple customers at once and make sure their needs and standards are met-Engage with customers to build a rapport that will endorse a returning customer Show less

• 

  Pronovias group

  May 2022 - Sept 2022

  In-store customer service specialist

  - Welcome customers who visit our stores, Provide information about the store and its procedures, Support the Sales Consultants during the appointments and fittings with tips and useful information to increase sales, Answer phone calls and direct them efficiently to the appropriate people, Schedule, modify and cancel appointments and fittings, Assure a satisfactory customer service in the store during the whole sales process, Support the Store Manager when she introduces the Sales Consultant to the customer, Prepare Order Notes and make payments through the different payment methods, Control Order Notes pending to be paid and manage charges, Follow up customers who cancelled their appointment or did not attend the scheduled day, Carry out the cash register closeout and prepare the liquidation envelop, Keep tidy all the time the store reception and the information desks, as well as the global image, assuring that it is aligned with the internal policy Show less

• 

  Dyker beach golf course

  Oct 2022 - May 2023

  Banquet server
• 

  Tao group hospitality

  Jan 2023 - Dec 2023

  Banquet server
• 

  Marine park funeral home

  Oct 2023 - Dec 2023

  Funeral home assistant
• 

  Drybar

  Dec 2023 - now

  Bartender
• 

  Melsy’s illustrations

  Oct 2024 - Jan 2025

  Holiday sales associate