Experience

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  North carolina state university

  Feb 2012 - Feb 2014

  Facility service associate- university recreation
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  Sony

  Aug 2012 - Mar 2014

  Sony student ambassador

  •Increase interactions by utilizing networks and logistically planning, promoting, and executing campus-wide events, reaching targeted audience through campaigns that employ social media, and integrated marketing•Develop marketing tactics to increase the measurable awareness of Sony and Sony Electronic products• Increased monthly traffic to the Sony Education Store• Completed presentations at classes and meetings on and off campus• Network and demonstrate products to students and student organizations • Influence brand preference for Sony Electronics Show less

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  Ralph lauren

  May 2013 - Aug 2013

  Retail development intern

  -Merchandised the Polo shops in Belk stores throughout the triangle area in accordance with Ralph Lauren merchandising directives. -Utilized sales figures to appropriately merchandise available product -Completed a project that examined the reasons why customers buy Polo merchandise. -Helped to create a booklet to educate employees and customers about products and show how customers wear Polo apparel.

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  Social status

  Aug 2013 - Jun 2015

  Sales associate
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  Liberty national life insurance company

  Aug 2014 - May 2015

  Insurance agent

  - provide benefits for business owners/employees that save them with FICA/pre tax savings for the individual, spouse, children, and grandchildren- recruiting new agents for a career with our company- Owner/Operator with professional license to broker insurance deals through multiple companies, selling managed insurance policies in North Carolina- Conducted business to business sales daily- Engaged in in-depth presentations to business owners and decision makers on the key differentiators and benefits of working with our company and providing supplemental life insurance to their employees.- Cold calling prospects daily and using leads to close new deals with businesses- Training new employees on our script used in the field and on best practices of closing deals. Show less

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  Fluent media group, llc

  Aug 2014 - Dec 2014

  Fluent promoter representing macy's

  Create a campaign for Macy's to be relevant and top-of-mind with college millennial consumersCreate and execute fun activities that engage and connect students on your campus with the Macy's brandEncourage students to reserve their free ticket to the Macy's Magic BusUtilize all social media outlets to promote all elements of the Macy's campaignpromote engaging marketing events such as a scavenger hunts, clothing drives and tabling event to increase awareness for Macy's Show less

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  Sony

  Jun 2015 - Nov 2015

  Market development manager for sony mobile communications

  - Provide comprehensive support to 30 Verizon Wireless accounts in North Carolina, leading training and development, sales tactics, in store demos and product launches of Sony mobile devices- Maximize store sales and in-store presence- Build brand awareness with both retail sales personnel and consumers-Establish Brand advocacy through strategic training- Maintained in store merchandising and branding- Created and executed local marketing programs to promote and increase sell-through- Increased market share by establishing and cultivating strong relationships with Local Market Sales Managers, Store Managers, Agent Principles and COR/Agent Retail Sales Associates to secure sell-through of handsets and accessories.-Serve as a consultant for clients to help them improve profitability through increased sales volume and product mix- Presented formal large group trainings as well as in-store sales personnel trainings-Educate and train locations on our client's products, programs and promotions-Drive category value and consumer relevance-Ability to manage territory to specific sales numbers and business plans-Ensure proper placement of select POP materials-increase share of space-Suggest ways to improve process or marketing at POS-Maintain a thorough understanding of the products and associated accessories of our client and its competitors-Learn and effectively execute new launch materials/products-Collaborate with management on performance goals-Analyze data to identify sales trends and create actionable solutions-Support local and/or national events/trade shows as needed- stay up to date on android powered mobile devices and trends in the telecommunications field.- Completed daily business reports using Salesforce.com Show less

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  Amazon

  Feb 2016 - Sept 2023

  ▪ Global audit/compliance leader responsible for traveling to over 100+ amazon locations across the U.S, Canada and Japan to assess, develop initiatives and drive change management to the sites. This included meeting with site leads and regional directors in order to track compliance to standard work and drive process improvement and innovative solutions▪ Led cross functional teams and held space for key stakeholders to join debrief calls with directors, engineers, HR, learning managers and site leadership to improve the most at-risk building metric which resulted in achieving the team’s most effective auditor recognition and realizing a 25% increase in KPI all in my first year▪ Led new program initiatives from ideation to implementation at scale across the U.S by utilizing data to drive performance and create standard operating procedures to be used across 700+ sites▪ Achieved a remarkable 22% performance boost at the lowest-performing site within the network during peak season. This accomplishment was made possible by training and guiding team leaders, understanding employees biggest pain points and meticulously crafting and monitoring weekly strategies to enforce adherence to SOP’s while also focusing on the employee experience. Show less ▪ Led the opening and high volume hiring of the first federally regulated Amazon Air site in the U.S. The third overall Amazon Air site in the country.▪ Oversaw the comprehensive headcount planning, tracking and forecasting for precise conversion rates for talent acquisition, which enabled our team to achieve an unprecedented milestone of hiring over 1000 associates each week in the Baltimore area during the height of the pandemic▪ Orchestrated the complete employee lifecycle experience from sourcing, marketing, recruitment, interviews, fostering internal stakeholder partnerships and management, offer letters, on-boarding, integration, and career path planning▪ Forged effective working connections across departments with the marketing team, directors, data engineers, and safety teams and maintained scheduled team meetings with directors and regional directors to improve employee engagement and morale▪ Managed budgets of up to $15 million and ensured efficient use of resources to maximize ROI in our node▪ Implemented programs and training initiatives to ensure full compliance with relevant laws and regulations, bolstering the team’s capabilities in event planning, scheduling, onboarding, and I-9 process management and lead the team to successfully staff the first federally regulated Amazon Air site in Amazon history▪ Mentored, developed and promoted two level four leaders to level five and promoted five level one temp associates to full time level two positions ▪ Built partnerships with local community groups, non-profits and colleges to leverage grassroots sourcing channels and developed talent communities to fill labor orders. Drove these partnerships from 4 main partners to 27 organizations across Maryland ▪ Established and maintain HR policies, procedures, and best practices in compliance with relevant employment laws Show less ▪ Lead and develop a team of 70+ Amazon Associates ▪ Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective actions when needed▪ Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality ▪ Support all safety programs and OSHA compliance to ensure a safe work environment for all associates▪ Ensure procedures are followed for building security and product loss prevention▪ Create manage and support recognition and communication programs for the stow and pick department.▪ Led the Inbound Dock, volume forecasting, facilitating vendor shipments and oversaw all training and development of PIT equipment associates Show less

  • Global Operations Program Manager

    Aug 2020 - Sept 2023

  • HR Engagement Leader- High Volume Hiring

    Aug 2019 - Aug 2020

  • Area Manager II

    Feb 2017 - Jul 2019

  • Area Manager

    Feb 2016 - Feb 2017
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  5120 entertainment

  Sept 2023 - now

  Vendor support operations manager - film, television & live events