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Harrish Muralidharan

Harrish Muralidharan

Followers of Harrish Muralidharan1000 followers
location of Harrish MuralidharanTamil Nadu, India

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  • Timeline

  • About me

    Sr. Subject Matter Expert at Amazon

  • Education

    • Easwari Engineering College

      2012 - 2016
      Bachelor of Engineering (BE) Mechanical Engineering CGPA: 7.63

  • Experience

    • Amazon

      Jun 2016 - now

      - Responsible for identifying the defective products that are non-buyable on the website and allocate to team based on the priority.- Focused on High Selling products (Tier-1) Vendors and their products to improve customer experience.- Onboarded Quality SOP for the team to ensure right solution is provided and issue is fixed.- Communication with Internal/External Stakeholders on the weekly metrics data and provide recommendations for upstream fix.- Interacting with other external teams to understand their pipeline issues and incorporate in our process for improved conversion. Show less

      • Senior Subject Matter Expert (L5)

        Mar 2024 - now

      • Associate Account Manager

        Apr 2021 - Mar 2024

      • Catalog Lead

        Dec 2018 - Apr 2021

      • Senior Catalog Associate

        Nov 2017 - Dec 2018

      • Catalog Associate

        Jun 2016 - Nov 2017

  • Licenses & Certifications

    • Professional in Product Design and Analysis

      CADD Centre Training Services Pvt Ltd.
      Aug 2015

    • Learning Data Analytics

      LinkedIn
      Dec 2021
      View certificate certificate

    • Statistics Foundations: 1

      LinkedIn
      Dec 2021
      View certificate certificate

    • Amazon SQL Certified

      Amazon
      Jul 2021

  • Honors & Awards

    • Awarded to Harrish Muralidharan
      WW Top Gear (Silver Award) - Dec 2021 Awarded for driving an initiative towards the Organization's goals and beyond. Influenced stakeholders through innovations
    • Awarded to Harrish Muralidharan
      Extra Mile Award - Apr 2017 Awarded for boundaryless behavior to the team stepping outside the scope of the role in order to solve a problem or to deliver a result by reaching out and helping other teams in order to achieve organizational objectives.
    • Awarded to Harrish Muralidharan
      Extra Mile Award - Mar 2017 Awarded for boundaryless behavior to the team stepping outside the scope of the role in order to solve a problem or to deliver a result by reaching out and helping other teams in order to achieve organizational objectives. Apart from my daily core deliverables I was able to contribute to adding 98K new items in the catalog.
    • Awarded to Harrish Muralidharan
      Customer Delight Award - Dec 2016 Awarded for going Above and Beyond in delivering added value for our clients by displaying constant Customer obsession and thus having a recognized impact on Retail Business