Experience

• 

  Adepitan adeshina & co.

  Nov 2015 - Mar 2016

  Marketer

  A professional, and customer service oriented fellow, who leads team, and also a good team player.

• 

  National youth service corps

  Dec 2015 - Nov 2016

  Teacher
• 

  Guaranty trust

  May 2017 - Feb 2023

  Customer service officer

  Attending to the customers daily, treating their requests, and inquiries, or resolving their complaints, with empathy and within the stipulated time, Also escalating to the right team and giving feedback to the customers

• 

  Garden academy

  Jan 2022 - Jul 2022

  Business analyst intern

  Worked with a team of Product designers and business analysts, on a start-up project from the planning stage to the final stage.We worked on BRD, market research, Business model canvas, Swot analysis, pestle analysis, Requirements Elicitations.

• 

  Moove

  Feb 2023 - now

  Attends to inbound and outbound calls, emails, and every other channel for clients' queries, complaints, and inquiries, making use of proper time management, escalating the issues to the appropriate team to do follow-up till resolution, and providing feedback to the customer.

  • Risk executive

    Nov 2023 - now

  • Customer Success Executive

    Feb 2023 - now
• 

  Moyetsplace

  Jan 2024 - now

  Entrepreneur

  Sourcing for unique jewelry for the company.Attending to customer inquiries and taking orders.sales operations and social media management.