Ziad Eltoukhy

Experience

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  KidZania

  Jul 2015 - Mar 2016

  Customer Service Supervisor

  It's a edutainment city for kids .- Attracts potential customers by answering questions; suggesting information about the city.Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed. Show less

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  Allianz

  Jan 2018 - Mar 2018

  Financial Planner

  Selling life insurance policies to individuals.

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  Majid Al Futtaim

  Mar 2018 - Apr 2019

  Sales Executive

  Responsible for conducting visits to promote Ski Egypt concept to Corporate & Schools.- Listening to customers requirements and presenting appropriately to make a sale.- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.- Responding to incoming email and phone inquiries.- Negotiating the terms of an agreement and closing sales.- Gathering market and customer information.- Representing their company at trade exhibitions, events and demonstrations.- Negotiating on price, costs, delivery and specifications with buyers and managers.- Advising on forthcoming product developments and discussing special promotions.- Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.- Gaining a clear understanding of customers' businesses and requirements.- Making accurate, rapid cost calculations and providing customers with quotations.- Attending team meetings and sharing best practice with colleagues. Show less

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  Elsewedy Industrial Development

  May 2019 - Nov 2020

  Sales Executive

  Elsewedy Development is a leading industrial parks community developer in Egypt and the region. We are committed to sustainable industrial development to serve the society in an efficient and ethnically responsible manner.

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  Fawry

  Nov 2020 - Apr 2024

  • Sector Manager

    Jan 2024 - Apr 2024

  • Senior Account Manager

    Jan 2022 - Jan 2024

  • Account Manager

    Nov 2020 - Jan 2022
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  TPAY MOBILE

  Mar 2024 - Aug 2024

  Commercial Country Manager

  Responsible for driving revenue growth, overseeing all aspects of sales, marketing, operations, developing strategies to penetrate the market, managing key accounts and ensuring the company’s business growth.

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  SuperPay by e&

  Aug 2024 - now

  Senior Manager, Partnerships and Strategic Alliances