Monica Grubisic-Espinosa

Experience

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  Accenture

  Sept 1994 - Dec 2004

  Senior Manager, Financial Services Operating Group
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  Allstate

  Jan 2005 - Dec 2023

  Senior Manager of Quality and Testing Operations – April 2021 – Dec. 2023Responsible for providing leadership and strategic direction to a global team, dispersed across multiple geographies and disciplines, for delivery of high priority initiatives supporting Product Technology and Agency Solutions business units. Accountable for ensuring quality of delivered products. Included annual resource budget exceeding $10M and 150+ resources. Executed the quality engineering strategy by building of Integration team, appropriately allocating resources, and embedding testers on engineering teams. Fostered a culture of collaboration to accelerate time-to-market. Decreased vendor footprint by 50%. Implemented process improvements and best practices.Enablement and Transformation Senior Lead – September 2016 – April 2021Senior Program Leader for high profile company initiatives. Directed the Strategy and Enablement team responsible for Business Office, Quality and Analytic Services, and Enterprise Release and Change Management functions with annual budget of $8.5M and staff of 75+ global resources. Member of Advisory Council for multi-year Operating Model Transformation and senior Program lead accountable for the Talent Transformation initiative. Implemented agile practices utilizing Scrum framework. Formalized Business Office functions, streamlined reporting, built an automated dashboard suite, and implemented release orchestration. Senior Manager of Test Execution Services - March 2013 – September 2016Led the regression testing function for centralized testing organization with a combined annual budget of $16M and staff of 600+ global resources. Established offshore presence and transitioned delivery responsibility from vendor to offshore resources. Partnered with Knowledge Management to develop training and transition approach for captive team. Implemented quality improvements and optimized regression testing suite. Accountable for organization’s Base Plan of ~$10M. Show less

  • Senior Manager, Technology

    Mar 2013 - Dec 2023

  • Manager, Quality Assurance

    May 2011 - Mar 2013

  • Manager, Claims Technology Services

    Jan 2005 - May 2011
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  Exploring New Career Opportunities

  Jan 2024 - now

  Technology Delivery Director