Gabriel Santiago

Experience

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  Multiradio S.A.

  May 2007 - Aug 2014

  Supervisor de producción, proceso y operaciones

  I started working as an electronics technician, performing calibration, repairing cellphones, software and quality control. 4 year ago I Was Promoted and I am now supervisor of Process, is my primary Responsibility to Implement the Blackberry line from testings to repair the assembly of workstations.RF test scripts approved by RIM (Blackberry), software testing for all Blackberry models. Calibration and configuration instruments CMU200 (Rohde & Schwarz) for RF test Scripts. Homologations the differents versions the SW for Blackberry including recently BB10, validating all quality requirements (GPRS / EDGE / 3G / WLAN; MTR (Mobile Traffic Recording); SIM’s especials (JAVA, GAIT, DUALES); etc.)Thanks to this implementation and after passing through various audits successfully, from the first of January 2011, we are the only official service center in Argentina Blackberry.Production and quality reports, audits and supervision in both the stock and the provision of shopping at our center parts, as well as production with seventeen technicians under my responsibility. Show less

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  B2X Care Solutions

  Sept 2014 - Feb 2016

  Technical Support Engineer LA South

  • Main activities:• Local and remote technical support to repair centers (third parties) in Argentina, Chile, Brazil, Paraguay y Uruguay (Motorola Latam South).• Regional technical coordination in the introduction of new products and processes. (Motorola Latam South)• Technical training (hardware and software) provided to repair sites. (Motorola Latam South)• Audits to repair centers. (Motorola Latam South)• Implementation of software tools (Motorola) in carriers.• Reporting and monitoring of KPI´s Show less

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  Motorola Mobility

  Mar 2016 - now

  Technical Support Engineer

  • Main activities:• Local and remote technical support to repair centers in Argentina, Chile, Paraguay y Uruguay.• Regional technical coordination in the introduction of new products and processes.• Technical training (hardware and software) provided to repair sites.• Audits to repair centers.• Implementation of software tools in carriers.• Reporting and monitoring of KPI´s