Gyan Bhushan

Experience

• 

  Urbantouch.com

  May 2012 - Mar 2013

  Operation Executive

  Order RetrievalStock MovementAudit- Location, Expiry, DamageProactive RefillingMaking Damage goods sheetABC AnalysisRestock ExceptionsFulfilling Request From Other DepartmentsMaking Retrieval easyPerformance Analysis for OA’sTraining OA’s on different activitiesEnsuring proper functioning in InventoryMaking rosters for inventory every monthReporting manager for daily activities at EODRefilling & Updating RTOSpace ManagementProcessing PP orders ASAP Show less

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  Jabong

  May 2013 - Nov 2013

  Sr. Operation Executive

  International BusinessOrder fulfillmentQuality CheckDealing with B2B and B2C Customerexport B2B and B2C Shipment across the GlobeTaking care of Outbound International LogisticsDecide Courier as per rate and Country.Tracking and Follow up Till the delivery of ShipmentVerifying Each Shipping InvoiceVerifying Bill and Invoices of Courier PartnersResolve dispute of Courier partners in BillingPosting Invoices of Inventory Articles on ERP - Navision

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  Snapdeal | AceVector Group

  Nov 2013 - Jan 2016

  Senior Executive Merchant Relation

  Seller Management Dispute managementDispute SettlementComplaint managementLogistics & supply chain ManagementResolving Return Disputes of RTO and RL (Reverse Logistics)Vendor Payment Reconciliation.

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  AskmeBazaar

  Jan 2016 - May 2016

  Assistant Manager Operations

  Maintain Process adherence and SOP in all FC operation Checking and verifying legal document of seller’s which listed to FCStock Unloading of vehicle connected to FC after checking stock transfer noteEnsure proper Qc after unloading the vehicle and resolve catalogue issue if any foundInventory updation after QC check Order processing of allocated order in WMSMaintaining TAT for Order processing and dispatchArrange courier pick up Cycle count of high value SKU on daily basisStock take of every month of FCRTV Stock of slow moving SKU and as per seller request Taking care of RTO for all Fulfillment centerMaking SOP for RTO receiving and RTO DisputeDebit courier and FC in RTO dispute casesDebit Courier for damage/wrong/partial/empty shipment.Handling escalation related to FC Show less

• 

  Paytm

  Jan 2017 - Aug 2018

  Junior Manager operation
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  Paytm Payments Bank

  Sept 2018 - May 2022

  • Deputy Manager

    Aug 2021 - May 2022

  • Assistant Manager

    Apr 2019 - Aug 2021

  • Junior Manager

    Sept 2018 - Mar 2019
• 

  National Payments Corporation Of India (NPCI)

  May 2022 - Sept 2023

  Operation
• 

  Paytm Payments Bank

  Sept 2023 - now

  Manager