Robert (Rob) Lawrence, MBA

Robert (Rob) Lawrence, MBA

Vice President, QA and Support

Followers of Robert (Rob) Lawrence, MBA240 followers
location of Robert (Rob) Lawrence, MBAManchester, New Hampshire, United States

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  • Timeline

  • About me

    Director MSR Quality and Improvement

  • Education

    • New Hampshire Technical Institute

      -
      Associate's degree Electrical and Electronics Engineering
    • Southern New Hampshire University

      -
      Bachelor of Business Administration (B.B.A.) Minor in Computer Science
    • Southern New Hampshire University

      -
      Master of Business Administration (M.B.A.)
  • Experience

    • Cadec Global LLC

      Jan 2000 - Jan 2007
      Vice President, QA and Support

      Led Quality Assurance, Systems Test, Documentation Control, Technical Support and national Field Service activities, reporting jointly to Cadec’s CEO and parent company owners.

    • Philips Lighting - Teletrol Systems

      Jan 2007 - Jan 2017
      Quality and Technical Support Manager

      Refurbished the Quality Management System and managed support for 80 dealers and 1000+ installations.● Reduced wasted dollars to under 0.6% for 7 consecutive years. ● Improved problem-resolution times 50% and reduced issue delays from 72 hours to less than 2 hours.

    • Color Kinetics

      Jan 2017 - Jan 2020
      Quality Manager, Compliance Engineering

      Organized ISO 9001 audit activities, maintaining zero non-conformances and several best-practices for 3 consecutive years. Led Sustainability compliance audits and developed improvement initiatives. ● Increased operational efficiencies via new processes, workflows, repositories and dashboards.● Reduced quality-cost analysis times over 40% by developing methods to consolidate and view data for 120 countries and 70 product families.

    • ABB Building Automation & Controls

      Jul 2020 - Jul 2023
      Continuous Improvement and Technical Support Manager
    • BrainBox AI

      Jul 2023 - now
      Director MSR Quality and Improvement
  • Licenses & Certifications

    • RABQSA Internal Auditor

      Omnex Inc
    • Green Belt Certification (GB)

      Philips
      Jan 2013
    • Champion ISO 9001:2015

      QAI
      Jan 2018