Sandy Nikson

Sandy Nikson

Independent Contractor

Followers of Sandy Nikson25 followers
location of Sandy NiksonTwo Rivers, Wisconsin, United States

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  • Timeline

  • About me

    Customer Service | Coaching | Training & Team Support

  • Education

    • Capella University

      -
      Bachelor of Science - BS In progress: Psychology
  • Experience

    • Curly Locks at Carolyn's Mane Attraction

      Jan 2016 - Jan 2018
      Independent Contractor

      Responsible for running a private business within a salon setting (Carolyn’s Mane Attraction). Used business skills, built client relationships, conducted basic marketing, communicated and negotiated with customers, organized finances, maintained contractual agreements, and planned schedules in advance but maintaining flexibility for customer support.

    • Classical Conversations

      Jan 2018 - Jan 2021
      Independent Contractor

      Director/ Tutor for Grades 7, 8, 9. Empowered and supported 6 families. Directed parents proactively within the core curriculum and led 7 students. Directed and Tutored within the classical education model. • Maintained strong relationships with parents, completing bi-weekly check-in phone calls.• Utilized the Socratic method to engage students of different ages and abilities and cultivate deep and rich conversation.• Delivered timely and detailed weekly recap emails to keep parents and guardians updated.• Created weekly lesson plans, selecting from the corporate resources to create the right blend of material for the students.• Prepared detailed feedback assessments for each student.• Facilitated classes in person and via Zoom. Show less

    • Ascend Services, Inc.

      Jan 2021 - Jan 2022
      Lead Youth Mentor

      Supported disabled youth and adults to reach and achieve goals. Led group of 8 members with varying abilities with ages ranging from 6 to 16. Worked one-on-one with those requiring personalized attention.• Supported administrative overside by completing and submitting required forms.• Fulfilled transportation requirements for members in the community.• Adapted quickly to the needs of the members on a daily basis, making adjustments required for individuals and the group.• Maintained a sense of calm in challenging situations, using communication and persuasion skills to make students feel more at ease.• Supported and encouraged members to practice daily living skills. Show less

    • Menards

      Jan 2022 - now
      Customer Service Specialist

      Maintained quality, customer service, and attention to detail within a fast-paced retail environment. Completed cashier functions, including multi-tender transactions, with accuracy and efficiency.• Created positive customer interactions through friendly customer service, listening skills, and problem-solving.• Role-modeled flexibility by adapting quickly to perform tasks across multiple departments.• Maintained punctuality, building a positive reputation with supervisors and team members.• Utilized technical skills to learn computer systems, research data, and troubleshoot. Show less

  • Licenses & Certifications

    • Cosmetologist, Hairdresser

      Martins School of Cosmetology
    • Certified Expert Wellness Coach

      Expert Coach Center, Wellness Coach Certification