Andrew Williamson

Experience

• 

  GSK

  Sept 2013 - Jan 2020

  Supporting the day-to-day activities of a product delivery service within a global team, delivering direct benefit to laboratory scientists.Accountable for:• Project Portfolio management providing reporting and tracking of over 30 projects a year• Product Catalogue management of over 150 products to support application lifecycle management, support, and maintenance.• Quality, risk and compliance assessments for new projects to ensure products meet regulatory and security compliance controls• Facilitating and managing regular and ad-hoc meeting events (operations meetings, comm cells, check-ins, portfolio reviews)• Stakeholder management – liaison with key stakeholders • Service comms management, delivering latest comms, announcements and updates to service customers and LT.• Coordinate service transition activities ahead of service closure, tracking the transition of the entire service product catalogue to E2E support• Lead the initiative to decommission/retire legacy, obsolete, and unused applications (28+ applications decommissioned ahead of service closure)• Secondary to these duties and responsibilities I am also a trained and qualified First Aider, attending First Aid incidents and accidents across the Stevenage GSK site. This role contributes greatly to my ability to handle high-stress and pressure situations in which quick action and decisions are crucial. Show less IT Apprentice at GlaxoSmithKline.Received a wide range of experience in all aspects of IT, from Business Analysis, Service Analysis, Project Management and coordination, and Systems Testing.My key role is that of Project Coordinator within the Small Projects service, responsible for managing and updating the services portfolio of past, present, and future projects and applications, and coordinating with the service management team in identifying risks and opportunities related to the portfolio's. During the beginning of my third year I was offered and accepted the role of Southern Regional Lead on the NxtGen GSK Apprentice Network team. My responsibilities as a regional lead include:Coordinating activity in my region (south of England), covering multiple sites and upwards of 100 apprentices).Being a point of contact for all apprentices within my geographic region, distributing information, and engaging, supporting, and escalating their issues and concerns as appropriate.Raising the profile of GSK Apprenticeships and apprentices both internally and externally.Supporting the core team as appropriate.My other opportunities have included:Designing, developing and supporting new service portals for a number of R&DIT service pages hosted on Sharepoint.Coordinated the testing of a number of bespoke vendor products, contributing to the testing strategy and writing the test scripts used.Member of a team involved in the decommissioning of a legacy database system, managing large quantities of data and meta-data for records, reference, and verification.Managed the organisation and coordination of a large (200+ visitors) Apprentice Open Evening held on site, intended for prospective apprentices and their parents. Managed the organisation and coordination of a week-long IT Work Experience event hosted for visiting school students, and was heavily involved in the running of similar events in previous years. Show less

  • Service Specialist

    Sept 2016 - Jan 2020

  • IT Apprentice, Project Coordinator and UK Apprentice Network Team Regional Lead

    Sept 2013 - Sept 2016
• 

  Galvani Bioelectronics

  Jan 2020 - now

  • Acting as the primary interface between the business and Tech organisation, leveraging my expertise to solve IT problems related to Galvani’s tech platforms• Maintain a detailed understanding of the tech platforms supporting the business processes and ensure these are optimally deployed• Solution architecting, vendor selection and assessment• Leading the automation of routine business processes and process documentation• Keeping abreast of the latest development in technology and industry best practice and providing recommendations through conducting assessments and evaluations for commercial and custom solutions and services Show less

  • Business Systems Service Manager

    Nov 2023 - now

  • Tech Business Analyst

    Jan 2022 - Nov 2023

  • Tech Associate

    Jan 2020 - Jan 2022