Kristina B.

Experience

• 

  Fishman Group

  May 2010 - Feb 2013

  Senior Quality Assurance Specialist

  Fishman Group is focusing on the research & development in cryptography, multi-agent systems, high-frequncy trading, p2p currencies and high-load systems.

• 

  Woodenshark, LLC

  May 2013 - May 2020

  Developed a product launch strategy for crowdfunding platforms such as Kickstarter (KS) and Indiegogo (IGG) with approval from the company’s ownership team, resulting in over $600K raised and the successful market launch of the product.Led the product launch on marketplaces such as Amazon (FBA/SFP), eBay, NewEgg.Set up, maintained and organized supply chain documentation for internal and external projects, optimized fulfillment processes. Managed the full lifecycle of hardware projects, from concept validation and prototyping to selecting manufacturing partners and optimizing supply chain.Oversaw e-commerce projects and led the Shopify store launch, including setup and optimizationDeveloped detailed project plans, resulting in an average of 10% improvement in project completion times.Implemented Zendesk support system and created an internal knowledge base for the company's internal projects.

  • Product Operations Manager

    Apr 2017 - May 2020

  • Project Manager

    May 2013 - Apr 2017
• 

  ArcTech

  Aug 2020 - Jul 2022

  Operations Project Manager

  Coordinated and led SaaS projects tailored for FMCG and retail sectors from requirements gathering to post-launch support.Conducted audits on legacy projects inherited from previous teams, identified areas of improvement, and initiated negotiations with customers to enhance project outcomesAct as liaison between various departments, collect and incorporate clients feedback into product improvements that lead to NPS increaseCreated and delivered reports to stakeholders, combining SLA, budgeting and NPS to provide a clear view of projects. Show less

• 

  Fintech (NDA)

  Sept 2022 - now

  Product Operations Manager

  Successfully managed concurrent projects, ensuring alignment with the company’s overall strategy.Provided strategic guidance and collaborated with senior leadership to develop and allocate budgets.Standardized business processes to facilitate product development.Set up efficient communication workflows between development, design, business and support teams, resulted in improvement in processes and delivery times.Desdigned and implemented educational and onboarding programs.