Romina Suffiotti

Experience

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  Hotel Rugendas

  Dec 2004 - Aug 2006

  Commercial, Sales & Events (Catering)

  Sales & Events (Jan. 2006 - Aug. 2006)- Sales: manuals, quotations, negotiations, agreements, memos.- Planning & coordination of events with different departments.- Production, planning & coordination of weddings.- Checking of meeting rooms.- Reception of clients.- Preparation of hotel information folders.- Mass mailing to database.- Database update, banquet summaries, and special projects.- Monthly sales analysis.Commercial Assistant (Dec. 2004 - Dec. 2005)- Management with advertising agencies and media.- Development of commercial and marketing actions.- Handling special projects.- Planning and implementation of promotions.- Direct communication management with customers for promotions and loyalty.- Responsible for corporate image.- Coordination and maintenance of website.- Planning and implementation of events with external and internal clients.- Monthly sales analysis.- Telemarketing and database updating.- Drafting letters and memorandums.- Receptionist replacement. Show less

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  Sodexo

  Sept 2006 - Oct 2010

  Contract Administrator

  - Responsible for managing an on-site collective feeding casino within the industrial segment.- Monitoring sales of various services provided, ensuring accuracy through client check and monthly invoicing.- Cost and expense control according to budget, meeting assigned targets.- Handling, control, and conducting biweekly and monthly inventories, adhering to the deviation accepted by the Company.- Preparation and oversight of annual budget, against which results were measured.- Personnel management, including scheduling, attendance, replacements, among others.- Development and planning of monthly menus in accordance with the client contract and with a view to meeting the budget approved by the Company.- Direct relationship with clients and suppliers.- Organization of special events for the client (National Holidays, Christmas, New Year, among others).- Preparation of month-end payroll, providing total sales, inventory, personnel costs, and expenses to determine final results.- Supervision of quality procedures and risk prevention according to the standards provided by the Company.13 staff members under supervision. Show less

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  Kunza Hotel & Spa

  Nov 2010 - Dec 2011

  Commercial & Marketing Executive

  - Development of Manuals for events, Quotations, Negotiations, Agreements, and Memos.- Coordination of Groups and Events with different Departments.- Collaboration with Designers, Agencies, and Media.- Execution of Commercial and Marketing Actions.- Planning and Implementation of Promotions.- Direct Communication Management with Customers for Promotions and Loyalty.- Coordination and Maintenance of Website.- Planning and Implementation of Events with External Clients.- Responsible for Online Sales and Allotments. Show less

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  Amicorp Amercias LLC Agencia en Chile

  Mar 2012 - Dec 2014

  Office Manager

  - In charge of all office administration tasks, supplier payments, expense control, requests for remittances abroad, communication with banks, month-end closure, liaison with external accounting firm, petty cash management, among others. – Monthly budget provided by the Company is met.- Responsible for Human Resources matters in the office, including new employee onboarding, induction coordination, processing work permits and visas, managing and tracking vacations, and reporting to the Group Head of Human Resources in India.- Responsible for organizing events for internal and external clients, requesting marketing materials from the Headquarters in Barcelona, sending out invitations, and coordinating with hotels or production companies, among others.- Overseeing the performance of the office Assistant and the cleaning staff, ensuring efficiency and adherence to standards. Show less

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  Amicorp Fund Services

  Jan 2015 - Dec 2020

  Compliance Officer

  - Identify and report any suspicious or non-compliant activity, in accordance with legislation and regulations on money laundering, terrorism financing, and bribery, to management and/or authorities in a timely manner – Quarterly reports are sent to the Chilean Financial Intelligence Unit (UAF).- Develop the financial crime prevention manual for the Chile office and integrate local requirements with those of the Amicorp group – Implementation and monitoring.- Implement improvements regarding risk management together with the creation of procedural manuals.- Ongoing training in compliance-related matters, money laundering, terrorism financing, bribery, KYC, among others.- Update information related to new laws, rules, and regulations at the national and international levels in compliance matters – Reports to the Head of Compliance in Dubai.- Supervise and ensure compliance with the procedures implemented locally and by the group – Implementation of standards adopted by the Chilean Financial Intelligence Unit (UAF).- Review customer records to ensure their updating and accuracy, in the database, system, and customer files.- Creation of procedural manuals for the Investment Fund Administrator.- Responsible for client onboarding – Request and review of Customer Due Diligence (KYC) documents.- Support in the administrative area with HR matters (coordination with external payroll company, vacation control, payroll sheets, worker onboarding, among others) and supplier payments (bank account management, transfers, payroll payments, pension payments, among others). Show less

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  Corpag

  Jan 2021 - now

  Compliance Officer

  - Cultivating a deep understanding of relevant laws, legislation, policies and procedures to effectively guide the business in compliance matters.- Establishing and nurturing confident relationships with stakeholders, fostering mutual understanding and cooperation.- Conducting high quality reviews aligned with laws, regulations, policies, and procedures ensuring comprehensive compliance assessments.- Proactively driving the follow-up of review findings, offering actionable recommendations for improving processes.- Actively engaging in diverse compliance initiatives and projects, leveraging expertise to contribute significantly to achieving organizational compliance objectives.- Providing timely monthly reports on onboardings, emphasizing both quantity and quality, to provide valuable insights for informed decision-making.- Actively attending and engaging in both internal and external compliance meetings, trainings, and courses to enhance compliance and business knowledge.- Experience working with Anti-Money Laundering & Counter Terrorist Financing regulations, ensuring robust compliance frameworks.- Fostering an environment of accurate and stimulating knowledge sharing, and offering innovative, solution-oriented approaches to compliance challenges.- Excel in clear, persuasive communication, both verbally and in writing, across all organizational levels.- Demonstrated ability to maintain and express independent and balanced compliance advice, tailored to meet the needs of diverse internal and external stakeholders, fostering trust and credibility.- Exceptional time management skills to consistently meet reporting and project deadlines, executing compliance reviews with precision and adherence to high-quality standards.- Implement comprehensive training programs tailored to the specific needs of new onboarding officers, the team, and the entire organization, ensuring thorough understanding and adherence to compliance protocols and best practices. Show less