Nathan Moore

Nathan Moore

Sports Columnist / Feature Writer

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  • Timeline

  • About me

    Director, GEICO Roadside & Glass Claims Operations | MBA, POPM, CSPO

  • Education

    • Georgia College & State University

      2022 - 2024
      Master of Management Information Systems (MMIS)
    • Liberty University

      2014 - 2016
      Master of Business Administration - MBA Executive Leadership Summa Cum Laude
    • George Mason University

      2004 - 2008
      Communication Journalism
  • Experience

    • The Free Lance-Star

      Apr 2001 - Dec 2005
      Sports Columnist / Feature Writer

      Weekly sports column - "Spectator" - Winner of Best National Youth Sports Column (2003). Over 200 published features including interviews and reviews of notable figures in entertainment and politics.

    • GEICO

      Feb 2009 - now

      Direct oversight and responsibility for companywide handling and strategic initiatives for Emergency Roadside Service, Glass, and Secondary Towing. Additional direct oversight over countrywide ERS and Glass billing, digital ERS units, and contracted tow provider network Responsibilities including hiring, training, orientation, workforce/staffing, and various champion roles driving performance metrics within region

      • Director of Claims - Glass, Towing, & Emergency Road Service

        Jun 2021 - now
      • Auto Service Manager

        Apr 2019 - Jun 2021
      • Performance Monitoring Supervisor

        Jul 2017 - Mar 2019
      • Transition Supervisor - Auto Service

        Feb 2017 - Jun 2017
      • Internet Service Processing Supervisor

        May 2014 - Jan 2017
      • Auto Service Supervisor

        Jan 2012 - Apr 2014
      • Supervisor Preparation Program

        Oct 2011 - Dec 2011
      • Auto Service Coach

        Jan 2011 - Sept 2011
      • Auto Service Representative

        Feb 2009 - Dec 2010
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scaled Agile, Inc.
      Mar 2023
    • Certified SAFe Product Owner/Product Manager (POPM)

      Scaled Agile, Inc.
      Jan 2023
  • Volunteer Experience

    • Board Member

      Issued by REBUILDING MACON INC on Dec 2023
      REBUILDING MACON INCAssociated with Nathan Moore