
Nathan Moore
Sports Columnist / Feature Writer

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About me
Director, GEICO Roadside & Glass Claims Operations | MBA, POPM, CSPO
Education

Georgia College & State University
2022 - 2024Master of Management Information Systems (MMIS)
Liberty University
2014 - 2016Master of Business Administration - MBA Executive Leadership Summa Cum Laude
George Mason University
2004 - 2008Communication Journalism
Experience

The Free Lance-Star
Apr 2001 - Dec 2005Sports Columnist / Feature WriterWeekly sports column - "Spectator" - Winner of Best National Youth Sports Column (2003). Over 200 published features including interviews and reviews of notable figures in entertainment and politics.

GEICO
Feb 2009 - nowDirect oversight and responsibility for companywide handling and strategic initiatives for Emergency Roadside Service, Glass, and Secondary Towing. Additional direct oversight over countrywide ERS and Glass billing, digital ERS units, and contracted tow provider network Responsibilities including hiring, training, orientation, workforce/staffing, and various champion roles driving performance metrics within region
Director of Claims - Glass, Towing, & Emergency Road Service
Jun 2021 - nowAuto Service Manager
Apr 2019 - Jun 2021Performance Monitoring Supervisor
Jul 2017 - Mar 2019Transition Supervisor - Auto Service
Feb 2017 - Jun 2017Internet Service Processing Supervisor
May 2014 - Jan 2017Auto Service Supervisor
Jan 2012 - Apr 2014Supervisor Preparation Program
Oct 2011 - Dec 2011Auto Service Coach
Jan 2011 - Sept 2011Auto Service Representative
Feb 2009 - Dec 2010
Licenses & Certifications

Certified Scrum Product Owner (CSPO)
Scaled Agile, Inc.Mar 2023
Certified SAFe Product Owner/Product Manager (POPM)
Scaled Agile, Inc.Jan 2023
Volunteer Experience
Board Member
Issued by REBUILDING MACON INC on Dec 2023
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