Minna Tuovinen

Experience

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  Neste

  Nov 2011 - Dec 2012

  Customer Service Representative
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  Neste

  May 2014 - Aug 2014

  Customer Service Representative

  Summer Trainee

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  Phi Theta Kappa

  Jan 2015 - May 2015

  Vice President of Leadership

  Beta Gamma Upsilon

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  Neste

  May 2015 - Sept 2018

  Operations Coordinator

  Responsibility for daily operations of export and trading cargo movements in international oil trade for term and spot contracts. Global Cooperation with Oil Products and Renewable Product business teams. Cargo Operations- Supporting traders in commercial activities and commenting commercial contracts-Coordination of commercial activities with different interest groups (Supply Chain Management, Shipping/Chartering, Laboratories, Inspection Companies, Harbors, Vessel agents, Tank storage operators, Terminals, internal Forwarding and Forwarding companies, Treasury, Risk Mgmt, Tax Dept, Auditors, Sustainability/Bio criteria) -Updating ERP-systems with cargo details and pricing-Maintaining and developing customer satisfaction in operational level-Support development and implementation of processes (best practices) in order to ensure unified ways of working-Participate in and develop the quality, safety environmental and health processes and follow-up-Participate in projects-Salesforce admin/key user Show less

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  Neste US Inc.

  Sept 2018 - Sept 2019

  Operations Coordinator

  -SAP implementation Change Lead & Key UserResponsibility for daily operations of supply cargo movements. Global Cooperation with Oil Products and Renewable Product business teams. Cargo Operations-Vessel, railcar and truck operations- Supporting traders in commercial activities and commenting commercial contracts-Coordination of commercial activities with different interest groups (Supply Chain Management, Shipping/Chartering, Laboratories, Inspection Companies, Harbors, Vessel agents, Tank storage operators, Terminals, internal Forwarding and Forwarding companies, Treasury, Risk Mgmt, Tax Dept, Auditors, Sustainability/Bio criteria) -Updating ERP-systems with cargo details and pricing-Maintaining and developing customer/supplier satisfaction in operational level-Support development and implementation of processes (best practices) in order to ensure unified ways of working-Participate in and develop the quality, safety environmental and health processes and follow-up-Participate in projects-Salesforce key user Show less

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  Neste US Inc

  Oct 2019 - Mar 2021

  Solution Manager

  Solution Manager, Business Support ERP Center Of ExcellenceDaily operative support to business line organisations and their end users within the scope of Neste's SAP environment. Transforming user feedback and issue statistics into development requirements and their implementations in collaboration with ITC demand management. Working closely with process owners, system key users and end users bringing technical solution and system knowledge to daily support and development work.

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  Neste

  Apr 2021 - now

  Solution ManagerBusiness support, ERP Center of Excellence Solution Manager, Business Support ERP Center Of ExcellenceDaily operative support to business line organisations and their end users within the scope of Neste's SAP environment. Transforming user feedback and issue statistics into development requirements and their implementations in collaboration with ITC demand management.Working closely with process owners, system key users and end users bringing technical solution and system knowledge to daily support and development work.

  • IT Solution manager

    Apr 2024 - now

  • Team Lead, Logistics & Sustainability

    Jan 2022 - Mar 2024

  • Solution Manager

    Apr 2021 - Jan 2022