Alisa Concha

Experience

• 

  University of North Texas

  Aug 2020 - Jul 2021

  • Engaged with alumni and parents of students attending the university, fostering meaningful connections to enhance their experience with the institution.• Utilized effective communication and relationship-building skills to fundraise donations for the university, leveraging alumni's personal experiences and affinity for the alma mater.• Conducted outbound calls to past student alumni and previous donors, establishing rapport and effectively articulating the importance of supporting current students.• Successfully raised over $4,000 in donations for students, surpassing targets and winning a competition for the most donations received.• Updated alumni data in the Unt System, ensuring accurate and up-to-date contact information, payment methods, and address details to facilitate ongoing engagement.• Demonstrated exceptional attention to detail and organizational skills while maintaining records and documentation in the university's computer system.• Worked independently at the call center, efficiently managing outreach efforts and contributing to the overall success of the engagement program.• Received comprehensive training to excel in the role, showcasing a commitment to continuous learning and professional growth.Additional Skills and Qualifications:• Excellent customer communication skills demonstrated through rapport building, relationship development, and active listening.• Proficient in leveraging technology and computer systems to manage and update data effectively.• Strong attention to detail and organizational abilities, ensuring accuracy in record-keeping and documentation.• The goal-oriented mindset with a proven track record of meeting and exceeding fundraising targets.Self-motivated and able to work independently while maintaining a high level of professionalism and integrity. Show less

  • Engagement ambassador

    Feb 2021 - Jul 2021

  • Undergraduate Research Fellow

    Aug 2020 - Apr 2021
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  Starbucks

  Jul 2021 - Sept 2022

  Barista