Tawnya Becker

Tawnya Becker

Followers of Tawnya Becker354 followers
location of Tawnya BeckerSergeant Bluff, Iowa, United States

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  • Timeline

  • About me

    Transformation Consultant, Global Business Solutions & New Tech at Concentrix, a global technology and services leader that powers the world's best brands, today and into the future.

  • Education

    • Western Iowa Tech Community College

      1991 - 1993
      Associates of Applied Science Degree Finance

      Activities and Societies: Student Senate Student Senate Representative

  • Experience

    • Convergys

      Oct 2006 - now

      Successfully managed up to 8 contracts in multiple locations with 12+ staff membersIncreased staff by 6 trainers within 4 months to ensure new projects have quality training resourcesLed integration project team creating solutions for trainer performance measurementSpearheaded regular peer to peer meetings serving as a vehicle for best practice sharing, development and alignmentRepresented global training organization during numerous client quarterly reviews and sales presentationsModified existing talent development program to enhance candidate ability for advancementDirectly responsible for the onboarding of several peers both remotely and in-personEnlisted to work with multiple locations in identifying problem areas, generating options and developing solutions to improve performance and client relations Show less

      • Training Manager

        Sept 2012 - now
      • Site Training Manager

        Oct 2012 - Jun 2016
      • Trainer

        Oct 2006 - Oct 2012
    • Concentrix

      Jun 2016 - now

      Developed and implemented solution for trainer certification resulting in over $300,000 cost savings.Managed complex new hire planning and training implementations for major healthcare programs spanning multiple lines of business, 10 locations and 2 geographies.Directed cross functional efforts to create and review training curriculum solutions to close performance gaps domestically as well as internationally.Successfully developed library of standard operating processes ensuring alignment among multiple locations and geographies.Lead strategic planning and implementation of healthcare licensing training for over 1200 individuals on a yearly basis. Show less

      • Transformation Consultant

        Dec 2022 - now
      • Sr. Learning Strategy Specialist

        Jun 2016 - Dec 2022
  • Licenses & Certifications

    • Converygs Leaders as Coaches

  • Volunteer Experience

    • Cookie Sales Manager - Girl Scouts

      Issued by Girl Scouts of Greater Iowa on Sept 2010
      Girl Scouts of Greater IowaAssociated with Tawnya Becker