David Ramirez

Experience

• 

  SEIU

  Aug 2022 - Mar 2023

  Political Canvasser

  • Canvassed door to door in support of Democratic candidates during the 2022 mid-term election and 2023 Phoenix City Counsel Run-off Election. Focusing on voter organization, mobilization and persuasion. • Engaged with voters from diverse backgrounds and communicated policy positions effectively, resulting in increased turnout and support for Democratic candidates. • Maintain accurate records of voter interactions and feedback, providing regular updates to the team captain

• 

  Arizona State University

  Aug 2022 - now

  Support, consult, and train ASU faculty, staff, and students in various information technology roles.Establish and maintain effective communications with customers, technology specialists, vendors,users, and user groupsTroubleshoot and identify issues pertaining to various software's, custom applications, and hardwareissues. Utilizing available administrative tools to ensure system integrity and information security.Manage University inventory and assets. Configuring, imaging, and maintaining Windows and macOShardware in the ASU community.Support and consult various departments for new and ongoing projects by evaluating and analyzing technology products. Creating, updating, and maintaining technical documentation and departmental knowledgebases Show less • Provide in-person IT support for various members of the ASU community. Discovering solutions for technical barriers differing between network issues, software, operating system & application support, as well as supporting the operations of ASU’s Zoom Innovation Lab’s.• Interface with numerous learning technologies within the ASU ecosystem, encompassing systems such as Duo Admin, Zoom Admin, Servicenow, Salesforce, EDNA, Peoplesoft, and more. • Coordinate and lead a team of student workers while managing the Technology Studio's day-to-day operations. Implement policies and procedures that ensure the operations of the Technology Studio are efficient and effective. • Enhance student learning experience through the use of immersive digital applications, evolving hybrid course platforms and technology. • Collaborate with stakeholders both within and beyond ASU to develop, execute, and lead innovative projects and initiatives that enhance the student experience, resulting in better teaching and learning outcomes. Show less

  • Information Technology Specialist

    Jun 2023 - now

  • Senior Information Technology Consultant

    Aug 2022 - Jun 2023