Ademola Samuel

Ademola Samuel

Branch manager

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  • Timeline

  • About me

    Head of Service/Operations & Quality at Genesis Group Nigeria Limited (Restaurant Division)

  • Education

    • OGUN STATE UNIVERSITY, AGO IWOYE. OGUN, NIGERIA

      1995 - 2000
      Bachelor of Science (BS) GEOGRAPHY AND REGIONAL PLANNING

      Activities and Societies: INSTRUMENTALIST FOR CHRISTIAN FELLOWSHIP (DRUMMER) AND UNIT COORDINATOR THE CLASS GOVERNOR FOR MY SET IN GEOGRAPHY AND REGIONAL PLANNING

    • Cornell University

      2010 - 2010
      Cochran Fellowship Program Restaurant/Food Services Management

      A fellowship program organised by USAID (United States Agriculture Information Department) for professionals.

    • University of Roehampton

      2014 - 2016
      Master of Business Administration (M.B.A.) Business Administration and Management, General
  • Experience

    • De Tastee fried Chicken

      Feb 2006 - May 2011
      Branch manager

      In charge of all the activities in the branchEnsure the profitability of the shopRepresenting the staff at the Management meetingEnsuring compliance from staff as to HSE (Health and Safety) and companies policiesMeeting up with budgets and target set for the branchReducing customer complaintsEnsuring quality raw materials are received Retaining and sustaining loyal customer by training staff

    • De Tastee Fried Chicken Ltd

      Nov 2012 - Dec 2014
      Area Manager/ Head of Sales Dept

      to ensure all branches meet target and increase profitmake environment friendly for staff and customersreceive customers' complaints and follow up on themensure compliance on policies, rules and regulations of the organizationensure the delivery unit is at their best all the time

    • Genesis Group Nigeria Limited (Restaurant Division)

      Jan 2015 - now
      Head of Service/Operations & Quality

      * Oversee the development and continuous feedback system to monitor customer satisfaction and needs* Ensure continuous training and coaching to drive excellent service delivery* Oversee the development and implementation of a QSR Standard Operating Procedure (SOP) manual to guide all production and lobby activities at all the QSR locations*Create, document and implement inspection criteria and procedures* Oversee the development of menu plans in line with product development strategy and also ensure full adherence to agreed production display and variety spread* Maintain active role on internal continuous improvement teams Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ademola Samuel
      OVERALL BEST STAFF OF THE YEAR MANAGEMENT OF DE TASTEE FRIED CHICKEN LIMITED Jan 2012 OVERALL PERFORMANCE IN THE DISCHARGE OF DUTIES AND PUBLISHED IN SOME NIGERIAN NEWSPAPERS- THE GUARDIAN AND PUNCH
  • Volunteer Experience

    • Head Boy Scout

      Issued by Boy Scout, Nigeria on Feb 1985
      Boy Scout, NigeriaAssociated with Ademola Samuel