Azimah A.

Azimah A.

Administrative Assistant

Followers of Azimah A.149 followers
location of Azimah A.New Zealand

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  • Timeline

  • About me

    Technical Account Engineer

  • Education

    • Auckland University of Technology

      2019 - 2021
      Bachelor of Computer and Information Sciences Computer Science, Computer and Network Security

      Activities and Societies: - Treasurer of AUT STEM Women - AUT Student Ambassador

  • Experience

    • AZA Investments LTD.

      Dec 2019 - Aug 2022
      Administrative Assistant

      - Analyse costs of different properties- Reconcile costs of invoices with bank statements- Prepare GST documentation and send reports to accountant- Ensure all records of costs are documented in Excel

    • Great Potentials Foundation

      Jun 2020 - Nov 2021
      MATES Senior Mentor

      - Mentoring Year 13 students to help them transition from secondary education to tertiary level- Tutoring students in English, Mathematics, Chemistry, Physics and Digital Technologies

    • Accenture

      Sept 2022 - Jun 2023
      Application Development Analyst

      - Alignment with Oracle Cloud Infrastructure (OCI)- Working on All of Government (AoG) FMIS project- EPM implementation and infrastructure- Data retrieval, process mapping, providing research, risk assessments and documentation

    • ECL Group Ltd

      Jun 2023 - Mar 2024
      Helpdesk Operator L1

      -Providing first level desktop and application support to Australasian gas companies and retail shops- Resolving customer queries through phone and email communication- Diagnosing system faults and updating system databases- File regeneration and log gathering for Level 2 Support Analysts- Providing 24/7 on-call support

    • Cluey Learning

      Jan 2024 - Jun 2024
      Online Tutor

      - Tutoring Year 3 to Year 8 students across Australasia in English and Mathematics

    • Aiscorp Ltd

      Apr 2024 - Nov 2024
      Technical Account Engineer

      Duties and Responsibilities:- Troubleshooting software and hardware issues at school sites- Installing and downloading appropriate software for users- Implementing computer networks- Helping customers with software solutions- Liaising with Account Managers and a technical support team to provide technical services to customers- Communicating, managing and escalating issues when required via a ticketing system (Autotask)Skills:- M365 and Google Suite experience- Managing users in Google Admin and Azure/Active Directory- Installing, configurating, supporting and troubleshooting software for end-user devices, such as PCs, tablets, phones and printers- Windows OS, IOS, MacOS and Chrome experience- Familiarity with Remote Desktop applications and helpdesk software, i.e., Datto, Atera, RDP and Autotask- Experience with Papercut software- Communication and customer service skills Show less

  • Licenses & Certifications

    • Oracle Cloud Infrastructure 2022 Foundations Associate

      Oracle
      Mar 2023
    • CCNA Security

      Cisco Networking Academy
      Jun 2021
    • CCNA Routing and Switching: Routing and Switching Essentials

      Cisco Networking Academy
      Jun 2020
  • Honors & Awards

    • Awarded to Azimah A.
      AUT Edge Award AUT Employability Lab Nov 2021 - 50 hours of Volunteering- Attended 13 Career and Employability workshops- 18 hours of Leadership
  • Volunteer Experience

    • Fundraising Volunteer - Big Heart Appeal

      Issued by Heart Foundation NZ on Feb 2019
      Heart Foundation NZAssociated with Azimah A.
    • Fundraising Volunteer

      Issued by Cancer Society of New Zealand on Aug 2020
      Cancer Society of New ZealandAssociated with Azimah A.
    • Liaising Volunteer

      Issued by Computer Science for High School on Nov 2019
      Computer Science for High SchoolAssociated with Azimah A.