SAMIA DARQAOUI

Experience

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  CRM VALUE

  Feb 2002 - Jul 2003

  Sales Representative

  Selling a defined set of Finance products and services. Provides technical advice to customers and manage the sales process.

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  Dell

  Aug 2003 - Feb 2016

  Support Financial Controller in P&L analysisManage customer invoicing processManage supplier payment processManaged services forecasts, and reportingSKU Costs & Margins analysis.Casablanca local team coordinator: New hires recruitment process, interviews and on-boardinglocal leadership team member Keep control COD (cost of dissatisfaction) spend in the assigned territory Analyze cost data, flag the root causes of Incidents and implement corrective actions, with Sales floor.Work with program team to jointly identify process improvement opportunities. Manage team of Inside Sales Representatives responsible for selling Dell products, represents, communicates and executes on specific sales strategies.Provide guidance, constructive input and motivation to teamManage the hiring, staffing and maintaining of a diverse and effective sales workforceResponsible for career development/planning, performance and pay discussions of team members Coach team of Inside Sales Representatives responsible for selling Dell products, represents, communicates and executes on specific sales strategies.Prepare Coaching plan and execute to help improve Sales performancePrepare and deploy workshops and trainings to help improve sales performanceProvide guidance, constructive input and motivation to team121 coaching sessions for focus group of salesAnimate sales events and incentive programs on the sales floor Selling a defined set of IT products and services. Provides technical advice to customers and manage the sales process.Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexityWorking with subject matter expert to address a solution of higher complexity deals.

  • Business Analyst Advisor

    Jun 2009 - Feb 2016

  • Quality Manager

    Oct 2007 - Jun 2009

  • Sales Manager

    Jan 2007 - Oct 2007

  • Sales Coach

    Jul 2005 - Jan 2007

  • Sales Representative

    Aug 2003 - Jul 2005
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  Janssen Europe, Middle East & Africa (EMEA)

  Jun 2016 - now

  Business Analyst and operations expert

  Manage E2E Sales process, starting with demand and supply chain process and ending with delivery in MarketManage tender process with local partner and follow upManage monthly sales reporting for business reviewsCSR local lead and part of regional CSR counsil