Ridham Chandrani

Experience

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  Zeumic My I.T. Partner

  Sept 2015 - Apr 2016

  Admin and Web Developer

  +Manage and coordinate office procedures+Supervise staff and oversee that projects and tasks were completed to the highest of standards+Handle and maintain both clients' websites as well as the organisation's +Follow up on leads and contact existing clients to provide support as well as promote other services and products available

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  Monash University

  Feb 2017 - Dec 2017

  Student Success Adviser (MonTRACK)

  +Make use of effective communication skills to contact first year students to check up on how they're transitioning into University+Provide students with an opportunity to raise any concerns or provide feedback by drawing on personal experiences and using comforting, empathetic language+Strive to resolve any issues or concerns they raise through timely problem solving skills+Aim and Exceed call list targets using time management skills and a diligent work ethic+Liaise with higher management about any ideas brought forward by students that could help the program and the wider Monash community Show less

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  ENett International — a WEX company

  Jul 2018 - Apr 2021

  •Managing the design, creation, execution and reporting of our automation test suites in multiple tools such as Postman, SoapUI, JMeter. Using technical skills in C# and MS technology stack combined with business and domain expertise to investigate, debug and fix broken tests.•Make use of effective communication skills to liaise with product teams, developers, business analysts, and other stakeholders to ensure testing process, practices and quality of work is adhered to. •Use organisational and time management skills in an Agile environment, taking ownership of delivery of work using CD/CI practices and meeting all delivery milestones. •Learning new technologies and striving to improve processes in teams by promoting test automation, integration and innovative testing practices.•Ensure effective development and handover of test automation, integration and manual system testing assets for the purpose of reusability and support during troubleshooting.•Passionately hosting knowledge sessions on tools, techniques and mindset during project work with the intention of improving the quality of testing and establishing a shift-left approach to testing. Show less

  • Quality Assurance Engineer

    Aug 2020 - Apr 2021

  • Associate QA Engineer

    Jul 2018 - Apr 2021
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  University of Melbourne

  Apr 2021 - Aug 2021

  Test Analyst

  Working within a huge team at Melbourne Univeristy's OneCRM initiative. The OneCRM project aims to align all the segregated systems from every major department of the uni and bring it into one powerful, central CRM which will enable smarter data analysis and research in turn improving relationships with its students, staff and alumni.

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  REA Group

  Nov 2023 - now

  Quality Coach and Analyst at REA - Australia's largest property resource. Currently supporting the rental and shared accomodation platforms on realestate.com.au and flatmates.com.au. Responsible for working with the team to build and deliver new customer experiences on web and native applications for both consumers and customers whilst maintaining the high quality standards of the organisation.

  • Delivery Lead

    Mar 2024 - now

  • Quality Coach

    Aug 2021 - Mar 2024

  • Delivery Lead (Secondment)

    Nov 2023 - Jan 2024