Narisa Montero

Experience

• 

  Pier 1

  Sept 2011 - Aug 2012

  Sales Associate

  -Presented home décor options to customers through the use of product knowledge. -Connected with customers to meet our store's daily sales goals of $2,000-4,000. -Conducted seasonal store display transitions and set up seasonal promotions. Processed new receipts in an organized and timely fashion.

• 

  American Express | Aspire to Retail Challenge

  Sept 2012 - Jan 2013

  Challenge Winner | Finance

  -Acted as Finance executive creating plans to increase in-store and online shopper conversions. -Presented the financial impact of "showrooming" and the potential positive and negative effects of new marketing, IT, and merchandising initiatives on the bottom line. -Made recommendations about pricing strategies and evaluate the pros and cons to price-matching policies.

• 

  Macy's

  Jul 2013 - Apr 2016

  Men's: Suits, Shoes, Millennial, Collections, Active.-Planned and executed catering, entertainment, marketing strategy for private events. Ready-To-Wear: Misses, Petites, Impulse, Active, Suits, Dresses.-Awarded Most Valuable Coach in Fort Worth/Oklahoma District, February and May 2015.-Exceeded 2014 Impulse Missy sales plan by 9.9%, +$54,000.-Trained selling specialists in clienteling to generate $24,000 in incremental sales in two months.-Planned and executed a Private Sale event resulting in a $140k sales—double the sales forecast. Cosmetics, Ladies Shoes, Children's, Intimates, Fine Jewelry.-Awarded #1 Sales Manager in Fort Worth/Oklahoma District based on scorecard results.-Achieved Best Performance to Sales Plan in District—Intimates Department +33%.-Spearheaded initiative to bring Michael Kors vendor to store location. Men's suits and shoes, and men's sportswear.-Increased men’s shoe sales by 30% and picked up sales deficit of $3,000 within two weeks.-Promoted to Sales Manager following the completion of Executive Development Program.

  • Sales Manager

    Oct 2015 - Apr 2016

  • Sales Manager

    Sept 2014 - Oct 2015

  • Sales Manager

    Nov 2013 - Aug 2014

  • Executive Development Program Trainee

    Jul 2013 - Oct 2013
• 

  Target

  Apr 2016 - Jun 2018

  Executive Team Leader (Assistant Store Manager)

  Assistant Store Manager: Guest Experience -Composed written correspondence to customers on behalf of the Store Director weekly.-Directed initiative implementation involving external vendors and corporate (e.g. order pickup).-Executed change initiatives (e.g. self-checkout training) by coaching 300+ team members.-Outpaced 2016 and 2017 store sales by 3%, then 26% in owned area-Attained lowest work center turnover in store, 17% lower than previous year -Developed 4 Team Leaders and 11 Team Members for promotion Show less

• 

  Louis Vuitton

  Jul 2018 - Nov 2018

  Client Advisor

  Area of Focus: Phone Sales-Created and managed book of business to achieve $100,000+ sales monthly.-Audited and reconciled receipts, deposits, and registers to maintain accuracy.-Fostered client relationships through management platform and after-sales services.

• 

  Northwestern Mutual

  Dec 2018 - Feb 2020

  Executive Assistant to the Managing Partner and Chief Development Officer

  -Harmonized scheduling and gatekeeping of 2+ complex calendars; resolved conflicts with limited consultation and managed the needs of individuals requesting executives’ time.-Orchestrated agency event logistics and guest speaker visits: gala venues, catering, travel, etc.-Prepared presentations, handouts, and reports for agency meetings and events.

• 

  Vantage Leadership Consulting

  Jul 2020 - Jan 2022

  Executive Assistant to the Founding Partner

  -Managed scheduling of founding partner’s calendar, arranging assessment, coaching, public speaking, team-building, and business development meetings.-Systematized 20+ client account projects: correspondence, contracting, scheduling, billing.-Drafted and processed high volumes of expense reports and client invoices through QuickBooks.-Developed presentations, proposals, handouts, and report templates for both firm and client use.-Handled scheduling with domestic and international teams, coordinating multiple time zones. Show less

• 

  Janus Health

  Feb 2022 - Jan 2024

  -Provided strategic support to the CEO, systematized and automated internal operational processes.-Prioritized and successfully delivered projects crucial for agendas, board decks, all-hands meetings.-Led change management initiatives, championed company culture, prepared teams for scale up. -Managed scheduling for CEO + Executive Team, resolving conflicts and responding to last minute adjustments.-Spearheaded ad-hoc process improvement initiatives resulting in significant cost savings for the company.-Conducted all IT troubleshooting: device setup, onboarding, applications issues, etc.

  • Chief of Staff

    Apr 2023 - Jan 2024

  • Executive Assistant to Chief Executive Officer

    Feb 2022 - Apr 2023