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Yuri Wilders

Yuri Wilders

Manager VVE (House Owner Association)

Followers of Yuri Wilders309 followers
location of Yuri WildersLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Operations Expert / People Manager

  • Education

    • Hogeschool West-Brabant

      1993 - 1996
      Bachelor's degree Human Resource Management

    • Thuredrecht College

      1989 - 1991
      High School Diploma HAVO (High School)

    • Johan de Witt Gymnasium

      1984 - 1989
      VWO (Preliminary Scientific Education)

    • NHTV internationaal hoger onderwijs Breda

      1991 - 1993
      Town and Country Planning

  • Experience

    • Woonbron

      Jan 1996 - Jan 2003
      Manager VVE (House Owner Association)

    • NetJets Europe

      Jan 2004 - Jan 2013
      Owner Services Team Leader

    • Sitel

      Jul 2013 - Sept 2014

      Call Center 2nd LevelLexmark Product Specialist Call Center 1st Level Agent

      • Lexmark TSC 2nd Level Product Specialist

        May 2014 - Sept 2014

      • Lexmark TSC 1st Level Agent

        Jul 2013 - May 2014

    • Hiscox

      Sept 2014 - Oct 2023

      As Policy Administration Manager I support the UK Service Centre Manager in leading the PSC and APC teams to deliver operational excellence to the Hiscox customers and business.

      • Policy Administration Manager

        Jul 2019 - Oct 2023

      • Policy Administration Team Leader UKSC

        Mar 2017 - Jul 2019

      • Policy Administration Team Leader Benelux

        Sept 2014 - Mar 2017

    • Xerox

      Jan 2024 - now
      Service Team Lead - Dutch speaker

      Leading and managing the Xerox Dutch Helpdesk team.

  • Licenses & Certifications

    • Lean Practitioner

      The Lean Six Sigma Company
      Jun 2021

    • Professional Scrum Master I

      Scrum.org
      Jan 2023