Kamila Ozog

Experience

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  Specialist Provincial Hospital, Wroclaw

  Mar 2013 - Jun 2013

  Intern in Technical Section

  My duties:- handling inventory system (entering new devices, checking and upgrading existing datas),- doing inventory of medical equipment in few hospital's unit (preparing for renewal of quality certificat),- sending orders and documents to other hospitals and companies.During internship I also had a chance to watch few medical treatments.

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  17th International Congress of Polish Cardiac Society

  Sept 2013 - Sept 2013

  Technical Support

  My duties:- collecting presentations from instructors,- checking linguistic and animations (ppt file) correctness in collected presentations (in polish and english versions),- helping with problematic issues in software,- customer service (in polish and english) during official opening and closing ceremony of congress.

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  Lange Łukaszuk Sp. z o.o. Sp. k.

  Jul 2014 - Jul 2014

  Assistant in Custom and Logistic's Section

  My duties:- placing orders,- placing invoices,- adding supplies to company's storage system,- helping with other tasks realized in the section.

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  Lange Łukaszuk Sp. z o.o. Sp. k.

  Jul 2015 - Jul 2015

  Assistant in Custom and Logistic's Section

  My duties:- placing orders,- placing invoices,- adding supplies to company's storage system,- helping with other tasks realized in the section.

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  University of Bologna, Industrial Engineering - DIN

  Nov 2015 - Feb 2016

  Research Intern

  I was taking part in project "Applications of Digital Image Correlation (DIC) to biomechanical in vitro tests", under supervision of prof. Luca Cristofolini. My job was to optimize biological specimen's preparation. It included upgrading process of creating dark background on biological tissue (vertebrae and intervertebral discs) and finding suitable parameteres of airbrush gun to apply speckle pattern. I was preparing every spine specimen (mostly porcine) by myself, taking under consideration all of project assumption. My final task was to write protocol for optimized preparation of the pattern. I was also responsible for operating on the software (Dantex Istra 4vc10) during mechanical tests and generating visualizations. Finally, this internship resulted in the following papers:- “Displacements and strains in multi-vertebra spine segments measured by means of digital image correlation” written in colaboration with Miguel Marco Esteban, Marco Palanca and Luca Cristofolini, which was submitted for the forthcoming yearly Congress of the European Society of Biomechanics (in Lyon, July 2016);- "The evaluation of strain on spine segments in a contactless way and full-field view" written in colaboration with Miguel Marco Esteban, Marco Palanca and Luca Cristofolini, which was submitted for the forthcoming ESB Italian National Chapter (in Naples, June 2016);- "In vitro evaluation of strain on a spine segment using non-contact measurement technique" written in colaboration with Miguel Marco Esteban, Marco Palanca and Luca Cristofolini, which was submitted for the forthcoming European Orthopaedic Research Society 24th Annual Meeting (in Bologna, September 2016). Show less

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  Univeristy of Girona, Research Group of Product, Process and Production Engineering

  Apr 2016 - Jun 2016

  Research Intern

  I was taking part in project "Analysis and characterization of an UHMWPE cranial prosthesis manufactured by incremental sheet forming" under supervision of dra. Maria Luisa Garcia-Romeu de Luna. My job was to develop evaluation plan of already manufactured cranial prosthesis, including all standard requirements. Evaluation was divided to few parts: physicochemical, mechanical and biological. To summarize my work at UdG I created indication report to my project fellows to conduct this evaluation in future. Report included also state of art about manufacturing cranial prosthesis and usage od ISF in medical field. Show less

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  Medserv

  Feb 2017 - now

  - Managing hybrid team of 20 people based in 3 different locations, operate as lead point of contact for any HR matters or those specific to medical claims processing.- Managing the day to day running of one of the biggest teams in Medserv with over 400 clients.- Ensuring daily targets are met maintaing high quality and SLAs.- Running regular checks, identifying possible issues, implementing improvements and new processes.- Conducting recruitments to look for new team members with different level of seniority, regular performance reviews and trainings as need arise.- Analyzing team sales to look for operational inefficiencies and improve team sales and overall budget state.- Taking part in weekly management meetings to provide reports and metrics on team activity and trends, weekly sales and changes to the SOPs.- Liaising with high profile clients on a regular basis, being lead point of contact, providing monthly reports and those ad hoc. Show less - Operate as the lead point of contact for team members in both - Irish and Polish office - for any matters specific to medical claim processing.- Manage the day to day running of the team, making sure that team members are performing all required tasks in a timely and efficient manner.- Ensure the timely and accurate processing of all accounts with expected client/hospital standards as well as that the daily target is met for tasks assigned to the team.- Communicating any team-related issues promptly, run daily checks.- Identify operational inefficiencies and implement improvements.- Ensure all hospital/client queries are responded to and resolved in a timely manner.- Conduct employee reviews on monthly/annual basis in order to communicate job expectations, achievements and to plan future goals.- Lead regular team meetings to ensure all team members are up to date with any changes/issues.- Assigning mentors to new hires and support new team members in working through inductionprogramme, ensure that they have the necessary knowledge to effectively participate on the team work.- Communicate regularly with management providing statistics and highlighting any issues. Show less - Operate as the lead point of contact for team members in both - Irish and Polish office - for any matters specific to medical claim processing.- Manage the day to day running of the team, making sure that team members are performing allrequired tasks in a timely and efficient manner. - Ensure the timely and accurate processing of all accounts and ensure that all links with hospitalsare working effectively and are completed with expected client/company standards as well as that the daily target is met for assigned work to team.- Communicating any team-related issues promptly, run daily checks.- Identify operational inefficiencies and implement improvements.- Ensure all hospital/client queries are responded to and resolved in a timely manner.- Conduct employee reviews on monthly/annual basis in order to communicate jobexpectations, achievements and to plan future expectations.- Lead regular team meetings to ensure all team members are up to date with any changes/issues.- Assigning mentors to new hires and support new team members in working through inductionprogramme, ensure that they have the necessary knowledge to effectively participate on the team work.- Communicate regularly with management providing statistics and highlighting any issues.- Taking part in recruitment interviews in order to find new staff members. Show less - Operate as the lead point of contact for team members and colleagues for any matters specific to medical claim processing.- Ensure the timely and accurate processing of all accounts and ensure that all links with hospitalsare working effectively and are completed with expected client/company standards.- Manage the day to day running of the team, making sure that team members are performing allrequired tasks in a timely and efficient manner. - Making sure daily target is met for assigned work to team and communicating any issues promptly which may impact this.- Weekly preparation of Outstanding Claims Reports- Run daily checks to ensure that all processing is finalised to the highest standards and to beresponsible for sending the work of the team to the web as well as identify, advance and endorseother team members to be in a position to also check and send accounts to web.- Identify operational inefficiencies and implement improvements.- Ensure all hospital queries are responded to and resolved in a timely manner.- Schedule and assist in employee reviews on an annual basis in order to communicate jobexpectations, achievements and to plan future expectations.- Lead regular team meetings to ensure all team members are up to date with any changes/issues.- Liaise with Irish office when employees are off (holiday, sickness etc) to ensure that the team isalways sufficiently staffed.- Assigning mentors to new hires and support new team members in working through inductionprogramme, ensure that they have the necessary knowledge to effectively participate on the team.- Communicate regularly with management providing statistics and highlighting any issues. Show less - Processing and analysing large volume of medical data.- Accurate and efficient data entry .- Creating medical claims for specified insurers in behalf of our clients, including billing procedure codes according to received medical history and guidelines from insurer.- Writing LOS letters in behalf of our clients in order to support performed medical procedure or inpatient stay.- Sending insurance claims with supporting documents to the client via an internal data management system.- Daily contact with company head office in Dublin (Ireland) as well as clients (doctors, hospitals).- Working to deadlines and targets. Show less - Processing and analysing large volume of medical data.- Accurate and efficient data entry.- Creating medical claims for specified insurers in behalf of our clients, including billing procedure codes according to received medical history and guidelines from insurer.- Writing LOS letters in behalf of our clients in order to support performed medical procedure or inpatient stay.- Sending insurance claims with supporting documents to the client via an internal data management system.- Daily contact with company head office in Dublin (Ireland) as well as clients (doctors, hospitals).- Working to deadlines and targets. Show less

  • Operations Manager (Anaesthetists Team)

    Sept 2020 - now

  • Medical Team Supervisor / Orthopaedics and Ophthalmology Team Supervisor

    Sept 2019 - Aug 2020

  • Team Leader, Medical Team

    Aug 2018 - Sept 2019

  • Hospital Projects Team Supervisor

    Jan 2018 - Jul 2018

  • Medical Billing Officer

    Aug 2017 - Dec 2017

  • Junior Medical Billing Officer

    Feb 2017 - Jul 2017