Himanshu Bhatt

Experience

• 

  The Chancery Pavilion

  Sept 2018 - Jan 2019

  Front Office Associate

  Worked with 222 keys hotel situated at the heart of city(Bangalore) as a front desk associate.

• 

  Marriott International

  Jan 2019 - Mar 2022

  Front office executive at Sheraton Grand Chennai Resort & Spa with 129 keys including 2 cottages, 1 Grand villa, 1 Presidential Suite, 2 Bay suites and 7 executive suites.Responsible for Supervising and training associates to enhance the guest arrival and departure experience. Group Arrival and Departure along with group Billing.Thanking to the elite members for their loyalty with Marriott Bonvoy and making elite guest more happy and taking care of them. Also responsible for upselling the rooms and inhouse Spa. Show less

  • Front Office Executive

    Aug 2021 - Mar 2022

  • Front Office Associate

    Jan 2019 - Aug 2021
• 

  Infor

  Apr 2022 - now

  * Provide courteous customer service in an accurate and timely manner in accordance with existing procedures.* Provide product support by responding to incidents, interpreting queries and problems, examining data, error logs, and utilizing all available support material and tools to successfully resolve the problem.* Develop and maintain effective customer communications by managing the customers expectations through the use of negotiation, persuasion, diplomacy, and clear communication, ensuring customer satisfaction, and customer retention. Show less

  • Product Support Analyst

    Dec 2023 - now

  • Product Support Analyst - Associate

    Apr 2022 - Dec 2023