Joe V.

Experience

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  MetroCare EMS

  Aug 2001 - Oct 2007

  EMT

  Emergency Medical Technicians respond to emergency calls to provide efficient andimmediate care to the critically ill and injured, and to transport the patient to a medical facility.After receiving the call from the dispatcher, the EMT-B drives the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions. The EMT must observe traffic ordinances and regulations concerning emergency vehicle operation.

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  Sam's Club

  Nov 2007 - Sept 2012

  Marketing Coordinator/ Sustainability Champion

  Builds new business and memberships for the company by providing information to members on membership types and benefits, credit applications, and upcoming meetings or appointments, giving tours to prospective and current members, completing and maintaining marketing recaps and other required documentation, and identifying and acting on membership growth. Develops and supports membership by promoting the value of the company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet membership goals.Provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, and resolving issues and concerns. Show less

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  Team Services LLC dba Team Services

  Sept 2012 - Aug 2016

  Commercial HVAC Installer

  To install heating and air conditioning systems to company standards providing the customer with a high quality experienceHVAC Construction and installationRetrofitSheetmetal Duct SystemsFiberglass Duct SystemsHydronic PipingCustom FabricationLEED Compliance

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  CMS Mechanical Services

  Aug 2016 - Oct 2021

  Provide the highest level of customer service, technical ability, and quality to our customersInstall, maintain, and repair heating, ventilation, cooling, and refrigeration units for commercial customers. Diagnose and repair electronic, mechanical, and electrical components of these systemsTravel to job sites in service area and work with dispatcher to ensure schedule is maintained and delays are properly communicated to customerBe available to work nights or weekends, on a rotating basis, to service emergency needs of our customersMaintain good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per weekMaintain proper stock, parts, tools, and safety equipment in the vehicleUnderstand company policiesObtain customer signature on each visit on the IPadDocument all installed equipment upon arrival including make, model, serial number, type of fuel, and pictures as necessaryDiagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and be able to fully explain what the issue is and what is needed to correctParticipate in company-provided training opportunitiesIdentify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services Show less

  • Area Service Manager

    Jun 2018 - Oct 2021

  • Service Technician

    Aug 2016 - Jun 2018
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  ABLE SHEET METAL AND AIR CONDITIONING CO., INC.

  Aug 2021 - May 2023

  Service Manager
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  Bernhard

  Apr 2023 - Jul 2024

  Service Manager
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  Encore Mechanical LLC

  Jul 2024 - now

  Service Manager