Ulenda Pickett

Experience

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  Accenture

  Feb 1998 - Aug 2007

  Program Manager & Software Developer

  • Managed the entire SDLC lifecycle of software process improvement initiatives, from creation to deployment, including the planning, analysis, design, construction, testing, and implementation of new processes on schedule and within budget• Controlled all program activities for scheduling, estimating, forecasting, budgeting, monitoring, analyzing, and reporting costs• Served as single point of contact for status/progress on projects • Coordinated inter-country management work effort• Developed and managed relationships with key leadership, personnel, and customers across Groups and Teams• Skilled in Microsoft Word, Excel, Project, Access, Outlook, PowerPoint, and VISIO • Trained in .Net, Java, XML, and Microsoft SQL Server 2000 Database Show less

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  AT&T Mobility (Contractor)

  Mar 2008 - Dec 2017

  Sr Project Manager

  • Manage all aspects of numerous Software Development projects using Standard Operating Procedures for IT Project Management, with primary support for Mobility Retail Applications • Control and coordinate the activities of the cross-functional Project Team to supply deliverables agreed to with executive and/or functional management. Targeted milestones are met during the complete project life cycle.• Serve as the primary point of contact for the clients • Develop, maintain, and manage a detailed project plan outlining tasks, deliverables, effort, and resources toward successful implementation of the desired solution• Support Waterfall and Blended (Agile and Waterfall) Projects• Manage Project Issues, Action Items, Risks, and Dependencies• Manage the Budget and Estimates associated with projects• Manage Business Requirements, Functional Requirements and High Level Design through clear documentation and change control• Ensure issues and actions required to properly support the client are being met• Facilitate project meetings through planning and managing the agenda and providing meeting minutes• Project status tracking and reporting to IT and Executive Management• Utilize PRISM’s Project Workflow Module, Resource Module, Financial Module, and Application Module in managing the Mobility Projects• Utilize OneAT&T CR Tool, tProcess and the Technology Delivery Center Show less

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  AT&T Mobility (Contractor)

  Mar 2018 - Feb 2019

  Scrum Master
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  ThreeWill

  Apr 2019 - Apr 2022

  Sr Scrum Master and Sr Project Manager

  • Lead Agile delivery of Projects for ThreeWill customers• Facilitate Daily/Semi-Weekly Standups, Sprint Planning, and Sprint Reviews• Conduct Project Retrospectives• Utilize Office 365 including Microsoft Teams and SharePoint • Utilize Azure DevOps primarily with Day to Day Project support• Utilized Jira with maintenance of one key project• Participate in Resource Planning• Create Budget Burn Down for Project support• Created and utilized Project Team Communication Plan• Create Weekly Status Reports for Client teams• Create SharePoint Lists• Utilize SharePoint Lists to track Risks, Issues, Action Items, and Dependencies Show less

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  Equifax

  Aug 2022 - now

  Technical Project Manager - Scrum Master