Thomas Philip

Experience

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  Uber Eats

  Jun 2018 - Dec 2018

  Delivery Partner

  -Delivered food to customers promptly and efficiently, ensuring high customer satisfaction.-Maintained a professional and courteous demeanour with customers to enhance the overall delivery experience.-Achieved an impressive rating of 4.8 out of 5 for outstanding delivery service and customer satisfaction.

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  HashRoot Limited

  Jul 2019 - Dec 2020

  Server Engineer

  -Worked as a Server Engineer for a Chicago-based data center, providing comprehensive support to client servers, addressing and resolving a wide range of issues such as server downtime, network/bandwidth concerns, server-side network problems, disk failures, and hardware-related issues. Additionally, I collaborated with the server testing team to conduct rigorous testing to ensure optimal performance before deployment in the production environment.I was responsible for promptly identifying and resolving server issues reported by our clients. This often involved coordinating with onsite technicians to address and rectify problems affecting the live online servers at the data center.I was part of a dedicated team that operated 24/7, delivering global customer support without interruption. Show less

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  Tech Mahindra

  Aug 2021 - Jul 2024

  -Embarked on an intensive training program, delving into leading-edge technologies spanning Artificial Intelligence, Quantum Computing, Cybersecurity. -Acquired advanced proficiency in machine learning methodologies, mastering both supervised and unsupervised learning techniques, alongside hands-on experience in neural network architectures.-Developed expertise in deploying deep learning frameworks, specializing in applications like computer vision, natural language processing, and anomaly detection. Show less -Worked on Java/Spring & Angular-based Test Data Management Application for an American multinational automobile manufacturer. Responsible for creating an enhancement feature that helps the users to view & provide access to vehicles in bulk.-Worked on migration of the on-premise application to GCP in creating Dataproc clusters, deploying & testing spark jobs which were one of the main functionalities of the application-Worked on production support tickets which were assigned on a daily basis as well & ensuring timely resolution and maintaining system stability. Show less

  • Software Engineer

    Jul 2023 - Jul 2024

  • TRiBE(Technology Ready Inspired Business Executives)

    May 2023 - Jun 2023

  • Software Engineer

    Aug 2021 - Apr 2023
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  UST

  Jul 2024 - now

  Developer - III Software Engineering

  - Led backend development for a divestiture project at a leading North American retailer, leveraging Spring Boot to implement advanced filtering mechanisms for data segregation across organizational boundaries. Designed filters to isolate data based on user organization, with additional support for database connection switching to ensure seamless data access where required.