Daniel Wade

Experience

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  Dessouter

  Jan 1994 - Jan 1996

  Data Centre Support Analyst
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  TJX Europe

  Apr 2001 - now

  Manage the process owners for Change Management and Service Design & Transition process for IT. Managing the owner for Audit & Compliance process for Infrastructure and Operations. Seconded into a role for ITSM Program Governance for TJX globally. Managing the delivery of an ITIL process improvement plan through a 3rd offshore party. Accountable for the management of Project Managers and for the European project portfolio. Delivering Infrastructure and end user projects for TJX locally and globally, following industry standard project methodology standards. Accountable for the project finance, including baselining and re-forecasting, leading executive program board meetings and providing portfolio updates to senior executives on a monthly basis Seconded into the role whilst covering for maternity. End-to-end delivery of IT Infrastructure Projects and work-streams, on time and within budget, ensuring company IT standards are implemented and maintained.Identify and manage any risks associated with ongoing projects, ensuring correct documentation and compliance is in placeManage appropriate project budgetsEngage with and communicate technical requirements to senior stakeholdersConduct appropriate project review following successful delivery Accountable for the Project management of the delivery of a European Data Network to 450 stores as part of a global project. I was responsible in Europe for the finance, project risks, board updates, stakeholder management. Reporting into a US Progrma Manager as part of a Global Delivery Managing a team of seventeen across five sites delivering 1st and 2nd line support

  • Manager of ITSM operations

    Nov 2022 - now

  • Manager of Projects

    Feb 2019 - Nov 2022

  • Manager of International Technical Project Delivery

    Nov 2017 - Feb 2019

  • Senior Infrastructure Project Manager

    Jun 2016 - Nov 2017

  • Infrastructure Project Manager

    Feb 2015 - Jun 2016

  • Manager of Data Centre and Infrastructure

    Sept 2010 - Feb 2015

  • Manager of Operational Support

    May 2009 - Sept 2010

  • Infrastructure Manager

    Mar 2004 - May 2009

  • Network and Helpdesk Manager

    Apr 2003 - Apr 2004

  • Network Analyst

    Apr 2001 - Apr 2003