
Paula Barreto De Oliveira
Customer Service Staff

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About me
Lead, VC Implementations Project Manager
Education

Universidade Federal do Rio de Janeiro
2017 - 2021Bacharelado International Relations and Affairs
Colégio Pedro II
-Ensino médio completo
Experience

ManpowerGroup
Jul 2016 - Sept 2016Customer Service Staff-> With sponsors Procter & Gamble and GMR, at Olympic Games Rio 2016.- Customer support for athletes that used wellness services;- Organization of service schedules for athletes;- Organization of team inside of the stand and employee’s itinerary;- Translation between staff and athletes.

Maria Filó
Dec 2017 - Mar 2018Vendedora de loja- Sales, for Spanish and English speakers specially, once this store was in a place with many tourists in Rio de Janeiro.

SAP Ariba
Nov 2018 - Apr 2021- Customer support for SAP Ariba platform, for global audience, with Portuguese, Spanish and English speakers. Webform and live Chat assistance;- Organization of team for participation in projects and daily tasks;- Participation in meetings with global clients and managers;- Participation in projects related to Customer Support development, Leadership skills development and SAP Ariba platform improvement. - Customer support for SAP Ariba platform, for global audience, with Portuguese, Spanish and English speakers. Telephone assistance.
Multi-Channel Specialist Trilingual
Jul 2019 - Apr 2021Procurement Analyst
Nov 2018 - Jun 2019

Carta
May 2021 - nowLead, VC Implementations Project Manager
Jun 2023 - nowSenior Implementation Project Manager - Venture Capital
Jul 2022 - nowInvestor Services Implementation Project Manager
May 2021 - now
Licenses & Certifications
- View certificate

Como Liderar e Trabalhar em Equipe
LinkedInJan 2020 - View certificate

Leading without Formal Authority
LinkedInOct 2020 - View certificate

Leading Yourself
LinkedInAug 2020 - View certificate

Taking Charge of Your Career
LinkedInDec 2020 - View certificate

Técnicas Inovadoras para Atendimento ao Cliente
LinkedInJan 2020 - View certificate

Asserting Yourself, an Empowered Choice
LinkedInDec 2020
Volunteer Experience
Coordinator
Issued by Movimento De Cursilhos De Cristandade Do Brasil on Jul 2014
Associated with Paula Barreto De Oliveira
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